Request time out when export report as PDF

[Ali.A]

Hello,

I am getting time out when exporting report as PDF on production. Locally the reports takes about 1.5 mins to download.

But on production it is timing out. I have already tried 'options.Server.RequestTimeout = 300;'

Appreciate your help.

Thanks

[Lech Kulikowski]

Hello,

Please check the following article:
https://www.stimulsoft.com/en/documenta ... imeout.htm

Thank you.

[Ali.A]

Already tried them, request is still timing out

[Lech Kulikowski]

Hello,

Please send us a sample project that reproduces the issue for analysis.

Thank you.

[bdayakarreddy]

Hi Lech,
I attached sample mrt file and json data, when we export it as adobe PDF locally it is taking around 1 to 2 minutes but in production it is throwing timeout error.

Thanks,
Dayakar

[Lech Kulikowski]

Hello,

We couldn't reproduce the issue on our samples.
Please send us a sample project for analysis. Also, please check the response settings on your production server.

Thank you.