Incident RecID,System.String Incident_x0020_ID,System.String Created_x0020_Date_x0020_Time,System.DateTime Created_x0020_By,System.String Created_x0020_By_x0020_User_x0020_ID,System.String Status,System.String Status_x0020_Description,System.String Category,System.String SubCategory,System.String SpecificsTypeId,System.String Description,System.String Impact,System.String Urgency,System.String Priority,System.String Closed_x0020_Date_x0020_Time,System.DateTime Closed_x0020_By,System.String Closed_x0020_By_x0020_User_x0020_ID,System.String Cause_x0020_Code,System.String IsPrivate,System.Boolean Cost,System.Decimal LastModTimeStamp,System.Byte[] Owned_x0020_By,System.String Owner_x0020_ID,System.String Owned_x0020_By_x0020_Team,System.String Owner_x0020_Team_x0020_ID,System.String Customer_x0020_Type_x0020_ID,System.String Customer_x0020_ID,System.String Close_x0020_Description,System.String Linked_x0020_Problem,System.String LastModDateTime,System.DateTime Last_x0020_Modified_x0020_By,System.String Last_x0020_Modified_x0020_By_x0020_ID,System.String ConfigItemTypeID,System.String ConfigItemRecID,System.String IncidentDurationInDays,System.Decimal Incident_x0020_Type,System.String Respond_x0020_By,System.DateTime SLA_x0020_ID,System.String Resolve_x0020_By,System.DateTime Closed_x0020_on_x0020_1st_x0020_Call,System.Boolean Call_x0020_Source,System.String Service,System.String Detail,System.String Change_x0020_Request_x0020_ID,System.String MultipleConfig,System.Boolean Owned_x0020_By_x0020_Email,System.String Incident Cherwell.Incident Specifics RecID,System.String Created_x0020_Date_x0020_Time,System.DateTime Created_x0020_By,System.String Created_x0020_By_x0020_User_x0020_ID,System.String Specific_x0020_Type_x0020_ID,System.String Specific_x0020_Type_x0020_Name,System.String Parent_x0020_ID,System.String LastModDateTime,System.DateTime Last_x0020_Modified_x0020_By,System.String Last_x0020_Modified_x0020_By_x0020_ID,System.String Fulll_x0020_Name,System.String Facility,System.String Location,System.String Notes,System.String Phone,System.String Room,System.String VIP,System.Boolean Departure_x0020_Date,System.DateTime Lock_x0020_Account,System.Boolean Disconnect_x0020_Long-Distance,System.Boolean Remove_x0020_from_x0020_LDAP,System.Boolean Rekey_x0020_Office_x0020_door,System.Boolean Check_x0020_Work_x0020_Envrionment,System.Boolean Return_x0020_Laptop,System.Boolean Return_x0020_Cell_x0020_Phone,System.Boolean Return_x0020_PDA,System.Boolean Manufacturer,System.String HardwareType,System.String Model_x0020_Number,System.String CILinkHardware,System.String Status,System.String Contract_x0020_End_x0020_Date,System.DateTime Start_x0020_Date,System.DateTime Laptop_x0020_Needed,System.Boolean Order_x0020_Cell_x0020_Phone,System.Boolean Set_x0020_up_x0020_Work_x0020_Environment,System.Boolean Network_x0020_Access_x0020_Needed,System.Boolean Internet_x0020_Access_x0020_Needed,System.Boolean Assign_x0020_CI_x0027_s,System.Boolean Long-Distance_x0020_Needed,System.Boolean Configure_x0020_Software,System.Boolean Do_x0020_you_x0020_get_x0020_a_x0020_dialtone_x003F_,System.Boolean Are_x0020_you_x0020_able_x0020_to_x0020_access_x0020_an_x0020_outside_x0020_line_x003F_,System.Boolean Is_x0020_the_x0020_phone_x0020_plugged_x0020_in_x003F_,System.Boolean Is_x0020_it_x0020_in_x0020_a_x0020_phone_x0020_port_x003F_,System.Boolean Any_x0020_loose_x0020_cables_x003F_,System.Boolean Is_x0020_the_x0020_power_x0020_on_x003F_,System.Boolean Out_x0020_of_x0020_Paper_x003F_,System.Boolean Toner_x0020_Low_x003F_,System.Boolean Paper_x0020_Jam_x003F_,System.Boolean Check_x0020_Print_x0020_Queue,System.Boolean Printer_x0020_Type,System.String Printer_x0020_Error_x0020_Code,System.String Printer_x0020_Error_x0020_Cause,System.String Is_x0020_it_x0020_Online_x003F_,System.Boolean Product_x0020_Name,System.String Software_x0020_Version,System.String Software_x0020_Asset_x0020_Tag,System.String Component,System.String Patches_x0020_available_x003F_,System.Boolean All_x0020_other_x0020_Programs_x0020_closed_x003F_,System.Boolean Computer_x0020_rebooted_x003F_,System.Boolean User_x0020_Rights_x0020_verified_x003F_,System.Boolean Specifics Cherwell.Specifics Customer RecID,System.String CustomerTypeID,System.String CustomerTypeName,System.String CreatedDateTime,System.DateTime Created_x0020_By,System.String Created_x0020_By_x0020_ID,System.String LastModTimeStamp,System.Byte[] Owned_x0020_By,System.String OwnerID,System.String Owned_x0020_By_x0020_Team,System.String OwnerTeamID,System.String Full_x0020_name,System.String Name_x0020_prefix,System.String First_x0020_name,System.String Middle_x0020_name,System.String Last_x0020_Name,System.String Name_x0020_suffix,System.String Notes,System.String Phone,System.String E-mail,System.String Web_x0020_site,System.String SLA_x0020_Type,System.String Last_x0020_Modified_x0020_Date_x0020_Time,System.DateTime Last_x0020_Modified_x0020_By,System.String Last_x0020_Modified_x0020_By_x0020_ID,System.String SLATypeID,System.String City,System.String State,System.String Department,System.String VIP,System.Boolean Address1,System.String Zip,System.String Fax_x0020_Number,System.String Mobile,System.String Manager,System.String Address2,System.String PrimaryContactRecID,System.String CurrentVersion,System.String CurrentNumOfUsers,System.String Cherwell_x0020_Service_x0020_Desk_x0020_Version,System.String Date_x0020_Installed,System.DateTime Number_x0020_of_x0020_Users,System.Int32 Number_x0020_of_x0020_Internal_x0020_Users,System.Int32 Number_x0020_of_x0020_External_x0020_Users,System.Int32 Has_x0020_Maintenance,System.Boolean Maintenance_x0020_Start_x0020_Date,System.DateTime Maintenance_x0020_End_x0020_Date,System.DateTime Product,System.String Company_x0020_Name,System.String CompanyID,System.String Anniversary,System.DateTime Birthday,System.DateTime Home_x0020_Gym_x0020_ID,System.String LocationType,System.String LocationNumber,System.String NetworkID,System.String Building,System.String Room,System.String Employee_x0020_Status,System.String LeadID,System.String Country,System.String CompanyPhone,System.String CompanyFax,System.String Key_x0020_Contact_x0020_ID,System.String KeyContactName,System.String Company_x0020_Decision_x0020_Maker_x0020_ID,System.String CompanyDecisionMakerName,System.String Industry,System.String Status,System.String Source,System.String Referred_x0020_By,System.String AccountMgrName,System.String Last_x0020_Contact_x0020_Date,System.DateTime Last_x0020_Attempt_x0020_Date,System.DateTime CampaignName,System.String Win_x0020_Loss_x0020_Data_x0020_ID,System.String Closed_x0020_Reason,System.String Title,System.String Contact_x0020_Assistant,System.String Contact_x0020_Assistant_x0020_Phone,System.String Contact_x0020_Assistant_x0020_Email,System.String Fax,System.String Customer Cherwell.Customer Problem RecID,System.String CreatedDateTime,System.DateTime Created_x0020_By,System.String Created_x0020_By_x0020_ID,System.String LastModDateTime,System.DateTime Last_x0020_Modified_x0020_By,System.String Last_x0020_Modified_x0020_By_x0020_ID,System.String LastModTimeStamp,System.Byte[] Owned_x0020_By,System.String Owner_x0020_ID,System.String Owned_x0020_By_x0020_Team,System.String Owner_x0020_Team_x0020_ID,System.String Status,System.String Category,System.String Subcategory,System.String Description,System.String KnownError,System.Boolean Workaround_x0020_Exists,System.Boolean Workaround,System.String ClosedDateTime,System.DateTime Closed_x0020_By,System.String ClosedByID,System.String Close_x0020_Description,System.String ProblemID,System.String Short_x0020_Description,System.String ChangeRequestID,System.String Root_x0020_Cause_x0020_Analysis,System.String Root_x0020_Cause_x0020_Code,System.String Priority,System.String Urgency,System.String Impact,System.String Incident_x0020_Count,System.Int32 Global_x0020_Issue,System.Boolean Service_x0020_Catalog_x0020_ID,System.String Visible_x0020_to_x0020_SelfService,System.Boolean Publish,System.Boolean Problem Cherwell.Problem Journal RecID,System.String JournalTypeID,System.String Type,System.String CreatedDateTime,System.DateTime Created_x0020_By,System.String Created_x0020_By_x0020_ID,System.String LastModDateTime,System.DateTime Last_x0020_Modified_x0020_By,System.String Last_x0020_Modified_x0020_By_x0020_ID,System.String LastModTimeStamp,System.Byte[] Owned_x0020_By,System.String Owner_x0020_ID,System.String Owned_x0020_By_x0020_Team,System.String Owner_x0020_Team_x0020_ID,System.String ParentTypeID,System.String ParentRecordID,System.String Details,System.String Show_x0020_In_x0020_Self_x0020_Service,System.Boolean RequestType,System.String HistoryType,System.String Priority,System.String QuickJournal,System.String QueueScope,System.String QueueScopeOwner,System.String QueueID,System.String QueueDisplayName,System.String QueueOperationCode,System.String Journal Cherwell.Journal Purchase Order RecID,System.String CreatedDateTime,System.DateTime CreatedBy,System.String CreatedByID,System.String LastModDateTime,System.DateTime LastModBy,System.String LastModByID,System.String OwnedBy,System.String OwnerID,System.String OwnedByTeam,System.String OwnerTeamID,System.String RequiredDate,System.DateTime Comment,System.String PODate,System.DateTime Status,System.String RequestorID,System.String Bill_x0020_To,System.String Bill_x0020_Attn,System.String Bill_x0020_Address,System.String Ship_x0020_To,System.String Ship_x0020_Attn,System.String Ship_x0020_Address,System.String Terms,System.String Vendor_x0020_ID,System.String Vendor_x0020_Name,System.String LastModTimeStamp,System.Byte[] Sales_x0020_Tax,System.Decimal Shipping,System.Decimal Shipping_x0020_Notes,System.String Incident_x0020_ID,System.String Purchase_x0020_Order_x0020_ID,System.String Purchase Order Cherwell.Purchase Order Change Request RecID,System.String Created_x0020_Date_x0020_Time,System.DateTime Created_x0020_By,System.String Created_x0020_By_x0020_ID,System.String Last_x0020_Modified_x0020_Date_x0020_Time,System.DateTime Last_x0020_Modified_x0020_By,System.String Last_x0020_Modified_x0020_By_x0020_ID,System.String Owned_x0020_By,System.String Owner_x0020_ID,System.String Owned_x0020_By_x0020_Team,System.String Owner_x0020_Team_x0020_ID,System.String Change_x0020_ID,System.String Description,System.String Category,System.String Reason,System.String Status,System.String Approved_x0020_By,System.String Approved_x0020_By_x0020_ID,System.String Approved_x0020_Date_x0020_and_x0020_Time,System.DateTime Requested_x0020_By,System.String Requested_x0020_By_x0020_ID,System.String RequestedDateTime,System.DateTime AuthorizationLevel,System.String LastModTimeStamp,System.Byte[] AuthDescription,System.String Impact,System.String Urgency,System.String Priority,System.String ApprovalBlockId,System.String Urgent_x003F_,System.Boolean Back_x0020_Out_x0020_Plan,System.String Roll_x0020_Out_x0020_Plan,System.String Phone,System.String Impact_x0020_Assesment,System.String Resource_x0020_Assesment,System.String Cost,System.Decimal Risk,System.String Review_x0020_Date,System.DateTime Subcategory,System.String Tested_x003F_,System.Boolean Proposed_x0020_Start_x0020_Date,System.DateTime Scheduled_x0020_End_x0020_Date,System.DateTime Actual_x0020_End_x0020_Date,System.DateTime Service_x0020_Catalog_x0020_ID,System.String KnownError,System.Boolean WorkAround_x0020_Exists,System.Boolean Global_x0020_Issue,System.Boolean Visable_x0020_to_x0020_SelfService,System.Boolean Change Request Cherwell.Change Request Configuration Item RecID,System.String Type,System.String ConfigurationItem_Configuratio1,System.String CreatedDateTime,System.DateTime Created_x0020_By,System.String Created_x0020_By_x0020_ID,System.String Last_x0020_Modfied_x0020_Date_x0020_and_x0020_Time,System.DateTime Last_x0020_Modified_x0020_By,System.String Last_x0020_Modified_x0020_By_x0020_ID,System.String LastModTimeStamp,System.Byte[] Owned_x0020_By,System.String Owner_x0020_ID,System.String Owned_x0020_By_x0020_Team,System.String Owner_x0020_Team_x0020_ID,System.String SerialNumber,System.String Vendor,System.String Manufacturer,System.String Model,System.String Description,System.String MACAddress,System.String IPAddress,System.String Asset_x0020_Tag,System.String ParentID,System.String ParentType,System.String BIOSVersion,System.String Physical_x0020_Location,System.String Printer_x0020_Type,System.String Status,System.String HostName,System.String AssetOwner,System.String AssetSystemID,System.String ContractID,System.String Purchase_x0020_Date,System.DateTime Computer_x0020_Type,System.String CPU_x0020_Type,System.String CPU_x0020_Speed,System.String RAM,System.String Primary_x0020_Use,System.String Physical_x0020_Memory,System.Int32 Virtual_x0020_Memory,System.Int32 UserName,System.String Operating_x0020_System_x0020_Service_x0020_Pack,System.String ConfigurationItem_OperatingSys1,System.String ConfigurationItem_OperatingSys2,System.String ConfigurationItem_OperatingSys3,System.String ConfigurationItem_OperatingSys4,System.String Video,System.String BIOS,System.String Version,System.String InstallDate,System.DateTime Product,System.String Computer_x0020_ID,System.String Asset_x0020_Status,System.String Capacity,System.String Terms,System.String Hardware_x0020_Platform,System.String MaintenanceAmount,System.Decimal MaintenanceFrequency,System.String NumberOfUsers,System.Int32 LineNumber,System.String Location,System.String TelCo,System.String UseType,System.String Configuration Item Cherwell.Configuration Item TrebuchetLink RecID,System.String RelationshipID,System.String LastModDateTime,System.DateTime LastModBy,System.String LastModByID,System.String JoinParentBusObId,System.String JoinParentBusObType,System.String JoinChildBusObId,System.String JoinChildBusObType,System.String JoinReason,System.String TrebuchetLink Cherwell.TrebuchetLink SLA RecID,System.String SLAName,System.String SLAOffset,System.String Description,System.String Initial_x0020_Response_x0020_Time,System.Int32 Initial_x0020_Response_x0020_Units,System.String Maximum_x0020_Resolution_x0020_Time,System.Int32 Maximum_x0020_Resolution_x0020_Units,System.String Manager_x0020_Feedback_x0020_Time,System.Int32 Manager_x0020_Feedback_x0020_Units,System.String Department,System.String Status,System.String Work_x0020_Hours,System.String Availability,System.Decimal Start_x0020_Date,System.DateTime End_x0020_Date,System.DateTime Review,System.DateTime Scope,System.String Level,System.String Service,System.String SLA Cherwell.SLA Task RecID,System.String CreatedDateTime,System.DateTime CreatedBy,System.String CreatedByID,System.String LastModDateTime,System.DateTime LastModBy,System.String LastModByID,System.String OwnedBy,System.String OwnerID,System.String OwnedByTeam,System.String OwnerTeamID,System.String TaskType,System.String TaskDescription,System.String TargetDate,System.DateTime ParentID,System.String ParentTypeID,System.String LastModTimeStamp,System.Byte[] Assigned_x0020_To_x0020_ID,System.String Assigned_x0020_To,System.String Assigned_x0020_To_x0020_Team_x0020_ID,System.String Assigned_x0020_To_x0020_Team,System.String Assigned_x0020_To_x0020_Comment,System.String Acknowledged_x0020_By_x0020_ID,System.String Acknowledged_x0020_By,System.String Acknowledged_x0020_DateTime,System.DateTime Acknowledged_x0020_Comment,System.String Resolved_x0020_By_x0020_ID,System.String Resolved_x0020_By,System.String Resolved_x0020_DateTime,System.DateTime Resolution_x0020_Code,System.String Completion_x0020_Details,System.String TaskDurationInHours,System.Decimal Status,System.String Availabiltiy,System.String Email,System.String Phone,System.String Cell_x0020_Phone,System.String LimitAssigneeByTeam,System.String Task Cherwell.Task Specifics Incident ID Specifics Rev_IncidentHasSpecifics Parent ID Customer Customer ID Customer Rev_IncidentLinkedToCustomer RecID Problem Linked Problem Problem Rev_IncidentLinksToProblem RecID Journal Incident ID Journal Rev_Incident Has Journals ParentRecordID Purchase Order Incident ID Purchase Order Rev_Incident Links Purchase Requests Incident ID Change Request Change Request ID Change Request Rev_Incident Links Change Request RecID TrebuchetLink Incident ID TrebuchetLink Rev_Incident Links Configuration Items JoinParentBusObId SLA SLA ID SLA Rev_Incident Links SLA RecID Task Incident ID Task Rev_Incident Has Tasks ParentID Incident Parent ID Incident IncidentHasSpecifics Incident ID Incident RecID Incident IncidentLinkedToCustomer Customer ID Incident RecID Incident IncidentLinksToProblem Linked Problem Incident ParentRecordID Incident Incident Has Journals Incident ID Incident Incident ID Incident Incident Links Purchase Requests Incident ID Incident RecID Incident Incident Links Change Request Change Request ID TrebuchetLink RecID TrebuchetLink Incident Links Configuration Items2 JoinChildBusObId Incident JoinParentBusObId Incident Incident Links Configuration Items Incident ID Configuration Item JoinChildBusObId Configuration Item Rev_Incident Links Configuration Items2 RecID Incident RecID Incident Incident Links SLA SLA ID Incident ParentID Incident Incident Has Tasks Incident ID ,Category,Category,System.String,,False,False None;Black;2;Solid;False;4;Black Transparent Transparent 0,9.97,7.72,0.25 0 0 PageFooterBand Transparent 0,0.2,7.72,0.75 0 0 ReportTitleBand Transparent 0,1.35,7.72,0.3 0 0 ColumnHeaderBand True 829a5aa85b1d4052b8b1a28fcb13c6eb 0.39,0.39,0.39,0.39 Page1 11 8.5 Letter Arial,100 [50:0:0:0] System.Dll System.Drawing.Dll System.Windows.Forms.Dll System.Data.Dll System.Xml.Dll Stimulsoft.Controls.Dll Stimulsoft.Base.Dll Stimulsoft.Report.Dll Report 4/1/2008 12:52:53 PM 3/31/2008 11:23:44 AM 087589dcf4b94dc38c988aef9351d1f7 Report Inches 2008.1.200 CSharp