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Report not generate in Domain URL

Posted: Tue Jun 22, 2021 10:58 am
by denis.awfm
Hi ,
Facing issue with report generate, it shows loading screen when data is large while using through Domain name URL eg. "https://domain.name:8080" (External URL).
Working fine with same data set in localhost URL eg. "http://localhost:8080" (internal URL).

${report} and ${options} object is passed properly verify putting logs before and after below webviewer initialized in jsp.
<stiwebviewer:webviewer report="${report}" options="${options}" />

No other errors found.

Re: Report not generate in Domain URL

Posted: Thu Jun 24, 2021 12:02 pm
by Lech Kulikowski
Hello,

We need some additional time to investigate the issue, we will let you know about the result.

Thank you.

Re: Report not generate in Domain URL

Posted: Fri Jun 25, 2021 6:47 am
by Vadim
Hello.

Please setup in code enhanced logging: StiOptions.Engine.logLevel = 10;
Maybe it helps you to find problem ?

Re: Report not generate in Domain URL

Posted: Wed Jun 30, 2021 12:46 pm
by denis.awfm
Hello Vadim,
We enabled the StiOptions.Engine.logLevel = 10, but not able to find any logs in our tomcat application. Can you please guide us on where to expect these debug logs. Or can you please help us out is there any custom path of log file we can pass.

Re: Report not generate in Domain URL

Posted: Fri Jul 02, 2021 10:54 am
by Lech Kulikowski
Hello,

We need some additional time to investigate the issue, we will let you know about the result.

Thank you.

Re: Report not generate in Domain URL

Posted: Wed Jul 07, 2021 9:36 am
by Vadim
Hello.

Maybe you have errors in server log or in browser console ?