Today i had a small problem with my forum account, i lost my password, so i tried to recover it and all the emails i tried it kept saying the username or email didnt exist. I managed to get in contact with one of the admins who managed to reset my password (thanks by the way).
But, out of curiosity, i attempted to recover my password again to the email that i know that is working and does exist, and the recovery option keep with the same message "username/email doesnt exist". You guys should take a look into it.
My regards.
Password Recovery not Working
-
- Posts: 31
- Joined: Thu Feb 17, 2011 1:54 pm
- Location: Cuiaba, Brazil
Re: Password Recovery not Working
Hello.
Thank you for information we will check it.
Thank you.
Thank you for information we will check it.
Thank you.
Re: Password Recovery not Working
Dear Brainstorm,
Jardel Rogerio contacted us with regard of your problem. We have sent him necessary information to access your account.
Has he redirected our reply? Is your issue solved now?
Waiting for your reply.
Thank you.
Jardel Rogerio contacted us with regard of your problem. We have sent him necessary information to access your account.
Has he redirected our reply? Is your issue solved now?
Waiting for your reply.
Thank you.
-
- Posts: 31
- Joined: Thu Feb 17, 2011 1:54 pm
- Location: Cuiaba, Brazil
Re: Password Recovery not Working
Hello,
Yes my problem was fixed, thanks.
I created the topic to notify about a possible bug on the email recovery system.
My regards.
Yes my problem was fixed, thanks.
I created the topic to notify about a possible bug on the email recovery system.
My regards.
Re: Password Recovery not Working
Dear Everyone,
If you have issues with recovering your password, please do not hesitate to contact us. We will help you and manually fix the problem.
Thank you.
If you have issues with recovering your password, please do not hesitate to contact us. We will help you and manually fix the problem.
Thank you.
Re: Password Recovery not Working
Hello
I have the same issue and i am unable to login with my username.
My username is: faddoul.antoine
I have the same issue and i am unable to login with my username.
My username is: faddoul.antoine
Re: Password Recovery not Working
Hello, a_faddoul
Please try to login once again.
Let us know about the result.
Thank you.
Please try to login once again.
Let us know about the result.
Thank you.