Exporting issue

[Ehsan]

Hello,

In your latest Prerelease Build,
when you embed an image in Report JS designer,
none of export buttons like PDF or Word work correctly in viewer.
Actually they doesn't work at all and do nothing when there is picture.

They work fine when there is no image.

Thank you.

[HighAley]

Hello, Ehsan.

What image format do you use?
Could you send us a sample of this image?
Could you specify what version of our product do you use?

Thank you.

[ToneCold]

We are having the same issue, our report contains .png images.

Thanks,
Tony

[ScottStoneback]

I am experiencing the same issue. I have tried .jpg, .bmp, and .png and none of them have worked for me. As soon as I remove the image from the report, it exports fine.

[HighAley]

Hello.

Sorry, but we couldn't reproduce the issue.
Could you describe your issue in details including where and how you use our product, what browser, OS and etc.
Please, send us a sample that will help us to reproduce the issue.

Thank you.

[HighAley]

Hello.

Could you specify what browser do you use?
Please, try IE and let us know about results.

Thank you.

[Ehsan]

Hello,

This is SimpleList Mrt file,
I embed a Google Image inside the Report,
so I cannot export it !
I try to test it in both Chrome and IE browser in windows 8.1, but it doesn't work.

Thank you.

[HighAley]

Hello.

Thank you for your sample report.
We have reproduced the issue now.
We should open the report in certain way to reproduce the issue.
Please, check our next prerelease build that will be available today later.

Thank you.

[Ehsan]

Thanks a lot. <3

[HighAley]

Hello.

We are always glad to help you.
Let us know if you need our help.

Thank you.