Watermark problem in the viewer
Re: Watermark problem in the viewer
Hi,
I attached a simple project without datasources that reproduce the issue.
Sometimes the watermark is displayed, sometimes not. You can see it flipping through the pages
Thank you
I attached a simple project without datasources that reproduce the issue.
Sometimes the watermark is displayed, sometimes not. You can see it flipping through the pages
Thank you
- Attachments
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- template-trouble.zip
- (6.45 MiB) Downloaded 147 times
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- Posts: 6244
- Joined: Tue Mar 20, 2018 5:34 am
Re: Watermark problem in the viewer
Hello,
Please send us a kline-logo original file for analysis.
Thank you.
Please send us a kline-logo original file for analysis.
Thank you.
Re: Watermark problem in the viewer
Hello,
I attached the file of both watermarks in the template.
The files are png but it's better for us to use jpeg format because we need to export the report in pdf and png format is not exported.
Thank you
I attached the file of both watermarks in the template.
The files are png but it's better for us to use jpeg format because we need to export the report in pdf and png format is not exported.
Thank you
- Attachments
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- Kline_logo.png (9.86 KiB) Viewed 1987 times
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- image-0004.png (1.73 MiB) Viewed 1987 times
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- Posts: 6244
- Joined: Tue Mar 20, 2018 5:34 am
Re: Watermark problem in the viewer
Hello,
We need some additional time to check the issue.
Thank you.
We need some additional time to check the issue.
Thank you.
Re: Watermark problem in the viewer
Hello,
there are updates?
Thank you
there are updates?
Thank you
-
- Posts: 6244
- Joined: Tue Mar 20, 2018 5:34 am
Re: Watermark problem in the viewer
Hello,
We made some fixes and improvements in that direction. Please try to check the last release build.
Thank you.
We made some fixes and improvements in that direction. Please try to check the last release build.
Thank you.
Re: Watermark problem in the viewer
Hi,
I'm using the last build but the watermark is not shown yet.
Thank you
I'm using the last build but the watermark is not shown yet.
Thank you
Re: Watermark problem in the viewer
Hello.
This is a very strange issue with the images in browser.
They are loaded but is not shown.
We met such issue before but have no solution yet.
We are still searching a solution and will let you know when get any.
Thank you.
Ticket reference: #8021
This is a very strange issue with the images in browser.
They are loaded but is not shown.
We met such issue before but have no solution yet.
We are still searching a solution and will let you know when get any.
Thank you.
Ticket reference: #8021
Re: Watermark problem in the viewer
Hello.
We have found the cause of the issue.
It was fixed and the fix was included in our latest build that is already on our site.
Thank you.
We have found the cause of the issue.
It was fixed and the fix was included in our latest build that is already on our site.
Thank you.
Re: Watermark problem in the viewer
Hello,
I have tried but the watermark is not shown yet.
I need to change the report?
Thank you
I have tried but the watermark is not shown yet.
I need to change the report?
Thank you