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Moving X-axis value by -0.5 - clustered bar graph - .js

Posted: Wed May 01, 2019 4:02 pm
by cleveland.rouge
Hi Support,

Do you know whether possible to move the x-axis value by -0.5 to the left? We are creating a calls per hour report and we have hours along the bottom and number of calls on the y-axis.

I have attached the image but what we are trying to achieve is for the x-axis to be at the start of the bar. This is because the calls that are being counted are between the two values e.g. between 8 and 9.

Is there any way of achieving this? 2016.3.6 (JS)

Hope you can help.

Kind regards,
Cleveland

Re: Moving X-axis value by -0.5 - clustered bar graph - .js

Posted: Fri May 03, 2019 2:24 pm
by Lech Kulikowski
Hello,

Please try to use Step property.

If the issue still present, please send us your report and necessary result for analysis.

Thank you.

Re: Moving X-axis value by -0.5 - clustered bar graph - .js

Posted: Thu May 09, 2019 8:51 am
by cleveland.rouge
Hi Lech,

Thank you for getting back to me.

Unfortunately, the step property doesn't achieve quite what I am looking for. I have played with step and also changing the ranges but unfortunately it seems I am unable to move the bars or x-axis.

In reference to the picture above I am looking to shift the x-axis to the left of the bars. e.g. the 8 on the x-axis should be to the left of the first bar in the chart. Do you know whether this is possible?

Hope you can help.

Kind regards,
Cleveland

Re: Moving X-axis value by -0.5 - clustered bar graph - .js

Posted: Thu May 09, 2019 9:59 am
by Lech Kulikowski
Hello,

Please send us your report and necessary result for analysis.

Thank you.

Re: Moving X-axis value by -0.5 - clustered bar graph - .js

Posted: Thu May 09, 2019 3:50 pm
by cleveland.rouge
Hi Lech,

What is the best method/type to export to? And How? I can export via pdf/excel etc but presuming there is a better type/way to export.

Hope you can help.

Kind regards,
Cleveland

Re: Moving X-axis value by -0.5 - clustered bar graph - .js

Posted: Fri May 10, 2019 6:24 pm
by Lech Kulikowski
Hello,

Sorry, maybe we did not exactly understand your question. Which export do you mean?

Thank you.

Re: Moving X-axis value by -0.5 - clustered bar graph - .js

Posted: Tue May 14, 2019 10:09 am
by cleveland.rouge
Hi Lech,

Sorry Im not quite sure on how best to send you this report? Whats the best way to export? I have attached an image above with the data showing and the problem mentioned.

The bottom is just a generated series of 1 to 24 and then the stats are calls during that time and group by the extract of hour from the start time.

Hope you can help.

Kind regards,
Cleveland

Re: Moving X-axis value by -0.5 - clustered bar graph - .js

Posted: Tue May 14, 2019 7:42 pm
by Lech Kulikowski
Hello,

We need your report template and test data in any format - XML, JSON, CSV that allow to analyze your report and data and try to find a solution for you.

Thank you.