Print to PDF - Firefox Issue
Print to PDF - Firefox Issue
When you try the "Print to PDF" option, it has a few errors.
Pops up with a message "Warning: The PDF is not fully loaded for printing."
Hit Ok, it then pops up a print dialog and another message "Print Preview Error - Some printing functionality is not currently available."
If you print from this print dialog, it prints a blank page.
It then shows a yellow bar at the top of the page "This PDF document might not be displayed correctly." "Open With Different Viewer"
I tested using the online Stimulsoft demo viewer https://demo.stimulsoft.com/#Js/Quotation, and Firefox 76.0b4.
You can use the "Open With Different Viewer" and it shows the PDF correctly, but all the above popups are confusing for the end user.
Thanks.
Pops up with a message "Warning: The PDF is not fully loaded for printing."
Hit Ok, it then pops up a print dialog and another message "Print Preview Error - Some printing functionality is not currently available."
If you print from this print dialog, it prints a blank page.
It then shows a yellow bar at the top of the page "This PDF document might not be displayed correctly." "Open With Different Viewer"
I tested using the online Stimulsoft demo viewer https://demo.stimulsoft.com/#Js/Quotation, and Firefox 76.0b4.
You can use the "Open With Different Viewer" and it shows the PDF correctly, but all the above popups are confusing for the end user.
Thanks.
-
- Posts: 2
- Joined: Wed Apr 15, 2020 2:22 pm
Re: Print to PDF - Firefox Issue
Same issue here. And in addition to that, if i print it anyway it breaks the font and loads arial or something instead.
Re: Print to PDF - Firefox Issue
Hello.
We have reproduced the issue and need some time to find a solution.
Thank you.
Ticket reference: #1873
We have reproduced the issue and need some time to find a solution.
Thank you.
Ticket reference: #1873
Re: Print to PDF - Firefox Issue
Hello,
We have made an improvement.
The new build with the fix will be available in a few days.
Thank you.
We have made an improvement.
The new build with the fix will be available in a few days.
Thank you.
Re: Print to PDF - Firefox Issue
Hi HighAley,
Has this been any improved or fixed with the current version 2020.3.1 ?
It has the same problem with version 2019.4.2
Thanks.
Has this been any improved or fixed with the current version 2020.3.1 ?
It has the same problem with version 2019.4.2
Thanks.
Re: Print to PDF - Firefox Issue
Hello,
The issue was fixed on our side.
Maybe we missed something.
We will check this again.
Thank you.
Ticket reference: #1873
The issue was fixed on our side.
Maybe we missed something.
We will check this again.
Thank you.
Ticket reference: #1873
Re: Print to PDF - Firefox Issue
This issue still happening on 2021.1.2 version.
-
- Posts: 6247
- Joined: Tue Mar 20, 2018 5:34 am
Re: Print to PDF - Firefox Issue
Hello,
We couldn't reproduce the issue.
Please provide more detailed information on how to reproduce it.
Thank you.
We couldn't reproduce the issue.
Please provide more detailed information on how to reproduce it.
Thank you.