"not responding due to long running script" - on IE 11 browser at the time of export pdf

Stimulsoft Reports.JS discussion
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wwwrakesh
Posts: 3
Joined: Fri Mar 12, 2021 12:28 pm

"not responding due to long running script" - on IE 11 browser at the time of export pdf

Post by wwwrakesh »

Hi,

Click on on export pdf from navigation opens the export setting popup (see inline image below), click on on OK almost freeze the screen for few seconds and if user re-click on OK or anywhere outside the screen, it gives a popup with error message "not responding due to long running script".
stimulsoft-error.png
stimulsoft-error.png (48.76 KiB) Viewed 1532 times
Note: The report has more than 100 pages. It works fine if report has 20-30 pages. As soon as number of pages increases it slow down the export and at one point start giving this error if user do other activity on screen.

Thank you,
Lech Kulikowski
Posts: 6238
Joined: Tue Mar 20, 2018 5:34 am

Re: "not responding due to long running script" - on IE 11 browser at the time of export pdf

Post by Lech Kulikowski »

Hello,

Please clarify which product and version are you use?

Thank you.
wwwrakesh
Posts: 3
Joined: Fri Mar 12, 2021 12:28 pm

Re: "not responding due to long running script" - on IE 11 browser at the time of export pdf

Post by wwwrakesh »

Stimulsoft.Reports.JS
Version: 2019.3.7
Build date: 2019.10.04
Sergio Museninni
Posts: 16
Joined: Wed Mar 17, 2021 6:04 pm

Re: "not responding due to long running script" - on IE 11 browser at the time of export pdf

Post by Sergio Museninni »

wwwrakesh wrote: Thu Mar 18, 2021 5:54 am Stimulsoft.Reports.JS
Version: 2019.3.7
Build date: 2019.10.04
Hello
We could not reproduce this. Please send us a sample on which we will reproduce the issue.
wwwrakesh
Posts: 3
Joined: Fri Mar 12, 2021 12:28 pm

Re: "not responding due to long running script" - on IE 11 browser at the time of export pdf

Post by wwwrakesh »

Hi Sergio,

I have shared the MRT and the JS code to support@stimulsoft.com. Can you take the copy of this from there?

Thanks
Sergio Museninni
Posts: 16
Joined: Wed Mar 17, 2021 6:04 pm

Re: "not responding due to long running script" - on IE 11 browser at the time of export pdf

Post by Sergio Museninni »

wwwrakesh wrote: Mon Mar 22, 2021 9:40 am Hi Sergio,

I have shared the MRT and the JS code to support@stimulsoft.com. Can you take the copy of this from there?

Thanks
Hello,
Our technical specialists are already investigating your problem.
Thank you
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