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Chinese+English words overlaped problem
Posted: Fri Sep 20, 2019 3:11 am
by Woodcutter
Hi:
In the lastest version Web dashboard view Control, Chinese+English words has been overlaped in Text control.
IE & Webkit browser all have problems.
Please to see attached file.
RGDS.
Henry
Re: Chinese+English words overlaped problem
Posted: Sun Sep 22, 2019 3:04 pm
by Andrew
Hello,
I confirm the problem. Please let us fix it, I will keep you informed.
Thank you.
Re: Chinese+English words overlaped problem
Posted: Mon Sep 23, 2019 5:34 am
by Andrew
Hello,
This is the update regarding your issue.
The problem is in the NET engine, if the font does not have the necessary characters - GDI draws squares, and measures the size of the squares.
but then, if it is displayed on the Web, then the web browser finds these characters in other fonts and draws them but the dimensions are already calculated for the squares ...
If you select a font that has all the characters the problem is not detected, everything is shown correctly everywhere. So please, use the font with the Chinese characters.
Thank you.
Re: Chinese+English words overlaped problem
Posted: Tue Sep 24, 2019 2:20 am
by Woodcutter
Andrew wrote: ↑Mon Sep 23, 2019 5:34 am
Hello,
This is the update regarding your issue.
The problem is in the NET engine, if the font does not have the necessary characters - GDI draws squares, and measures the size of the squares.
but then, if it is displayed on the Web, then the web browser finds these characters in other fonts and draws them but the dimensions are already calculated for the squares ...
If you select a font that has all the characters the problem is not detected, everything is shown correctly everywhere. So please, use the font with the Chinese characters.
Thank you.
Hey Andrew
But In the report the text support Chinese+English.
RGDS
Henry
Re: Chinese+English words overlaped problem
Posted: Tue Sep 24, 2019 2:26 am
by Woodcutter
Andrew wrote: ↑Mon Sep 23, 2019 5:34 am
Hello,
This is the update regarding your issue.
The problem is in the NET engine, if the font does not have the necessary characters - GDI draws squares, and measures the size of the squares.
but then, if it is displayed on the Web, then the web browser finds these characters in other fonts and draws them but the dimensions are already calculated for the squares ...
If you select a font that has all the characters the problem is not detected, everything is shown correctly everywhere. So please, use the font with the Chinese characters.
Thank you.
Re: Chinese+English words overlaped problem
Posted: Fri Sep 27, 2019 8:33 am
by Lech Kulikowski
Hello,
We work hard on this problem and do our best to do it as fast as possible.
We will try to make necessary improvements in the next major release.
Thank you.