problem hp printers

mmd.gh · Post by **mmd.gh** » Sun Feb 06, 2011 12:00 pm

hi I have a problem with hp printers

when my printer is hp brand my report's information is scramble but with the other brand are god !!!!!!!!!
what can i do ?!!!!!
please help me
best wish

Post by **Andrew** » Sun Feb 06, 2011 1:47 pm

Hello,

We did not met any specific problems with hp printers.
To solve a problem rapidly we need the following information from you:

* Product name and its version;
* Detailed description of the problem and how to reproduce it;
* Your operational system (98, ME, 2000, XP, NT, Vista or Windows7), its version and localization, installed service-packs;
* Version the of Microsoft .Net Framework package installed and its localization;
* Name of your development framework and its version;
* Additional information that can help us to solve your problem.
* You printer model.

Thank you.

mmd.gh · Post by **mmd.gh** » Mon Feb 07, 2011 2:33 pm

Hello ,

I send example report if you can print with hp brand printer you can see my problem

thanks

Post by **Andrew** » Tue Feb 08, 2011 1:11 am

Hello,

For testing we used HP LaserJet 1020. We found no visual issues with your report.

Please send us to support@stimulsoft.com screenshots how it looks on the screen and scan copy how it looks after this report is printed.

Thank you.

mmd.gh · Post by **mmd.gh** » Wed Feb 09, 2011 3:16 am

Hello ,

I send for you all files here and your mail please check it .

Thank you .

Post by **Andrew** » Wed Feb 09, 2011 5:55 am

Hello,

Please check the printer settings, some printers use embedded fonts, if this option is enabled then disable it.
Also please try to set the Text Quality property of the component to Wysiwyg.

Thank you.

raminramon · Post by **raminramon** » Sun Mar 04, 2018 11:02 am

Hello.
I have same problem
my printer is "HP LaserJet P1006".
it's worked until today.
where is embedded fonts setting, I cant find that.
I cant use Wysiwyg, because Latin font doesn't show correctly."looks like rectangle".
thank you.

Post by **HighAley** » Mon Mar 05, 2018 7:03 am

Hello.

Please, send us your report template and sample code that shows how you run the report to support@stimulsoft.com.
Maybe we will have some additional questions.

Thank you.

raminramon · Post by **raminramon** » Mon Mar 05, 2018 1:36 pm

Hello.
I create simple report template.
Thank you.

Post by **HighAley** » Mon Mar 05, 2018 8:25 pm

Hello.

Sorry, we can't reproduce the issue on our latest build.
Please, try our latest build.

Thank you.