Problem with export to Word 2007

[radekcerny2]

I have been using this feature every so often, and now I needed to turn on UsePageHeadersAndFooters to true, and am getting the attached error(s) - trying to recover seems to work OK but my customer finds it annoying. Is this a known issue?

Also there is little documentation I can find about settings such as StiOptions.Export.Word2007.AllowCorrectFontSize11Problem. Are these documented somewhere?

[HighAley]

Hello.

There is an issue with text components with HTML tags.
We are working on this issue and will let you know when we get any result.

Thank you.

Ticket reference: #3150549

[radekcerny2]

Thanks. What time frame do you expect this to be fixed - days, weeks or months?

[HighAley]

Hello.

I think we will able to fix it in a few weeks.
Maybe in our next build.

Thank you.

[radekcerny2]

I think you should also move to a later version of pdf, maybe 1.5. I believe currently it is 1.4. Maybe give us control of the version? A number of customers have been recently reporting corruption - although the pdf is fine, some pcs show it corrupt. Putting the document through a free online 'fixer' changed it to pdf version 1.5 which helped.

[HighAley]

Hello.

We have made an improvement of the issue with Word export.
It will be available in our next build in a few days.

Yes, by default the PDF use 1.4 version. Sometimes it's 1.7.
We check exported reports in Adobe Reader regularly and don't get such errors.
Could you describe your issue with PDF export more detailed?

Thank you.

[radekcerny2]

Hi, the problem is not with the generated pdf. It is 100% ok, but many pdf readers experience corruption. Sometimes a reboot of windows fixes it. So it is not the fault of Stimulsoft, but we have found that a simple upgrade of the pdf version will fix it. Can you give us control over the pdf version please.

[HighAley]

Hello,

We have changed the version of PDF. Now it's 1.7.
Please, check our next build when it will be available and let us know about results.

Thank you.

[radekcerny2]

Thank you. I will let you know.

[HighAley]

Hello.

OK. The build should be available during a week.

Thank you.