Error 500 on the production server

[sorinav]

Two days ago the reports stop working on the production server with the message:

Error connecting to the server: [500] Internal Server Error

Nothing was changed on the server, at least nothing that I am aware of(I am the only developer with access on that server)
Its working on the development system and I cannot recreate the issue.

Appreciate any feedback, Thank you very much

[HighAley]

Hello.

We need more information about your issue.
Please, check the memory usage.
You could get some useful information in the Using report assemblies article.

Thank you.

[sorinav]

Hi,
Thank you for your message. Attached is the log file where you can see at the beginning the call to the report. I cannot make sense of what is there.
I have tried on 2 servers and is the same ...
The only way is working is when I run the project locally.

Note: This was paid. Is there any other way to get support, other than this forum?

[Edward]

Hi Sorin,

Thank you for the additional information, please check your email, there is should be a reply from our ticket system.

Thank you,
Edward