StiWebViewer print issue in Firefox

[HighAley]

Hello.

We have made an improvement of the issue with printing from StiWebViewer and StiWebViewerFx.
The fix will be available in our next build.

Could you describe the issue with printing from Firefox more detailed?
What print mode do you use?

Thank you.

[Togo]

Hello,

The case with Firefox is the one we asked in the original post, about StiWebViewer and with PrintDestination is set to StiPrintDestination.Pdf.
The fix in version 2017.1.11 worked, but there is a noticeable lag from clicking the print button to the Print Dialog appearing (3 sec + for a simple single page report) and it seems much slower than printing the same report on other browsers.

We knew it might have been Firefox's issue, but we would just like to make sure if it is really normal behavior as we do receive complaints from our Firefox users on this case.

Thanks

[Alex K.]

Hello,

At the moment for Firefox, we have added some changes in PDF printing, at the moment it works fast. The fix will be available in version 2017.2.

Thank you.

[Togo]

Hello,

Hello,

At the moment for Firefox, we have added some changes in PDF printing, at the moment it works fast. The fix will be available in version 2017.2.

Thank you.

We have tested version 2017.2.2, and it seems that PDF printing is still noticeably slower on Firefox.
Again we knew it might have been Firefox's issue, but we would just like to make sure if it is really normal behavior as we might have to advise our users to switch browsers if this is the case.

Thanks

[Alex K.]

Hello,

We tested the printing in PDF on the latest version of 2017.2.3, the components StiWebViewer and StiWebViewerFx, Windows 10 x64, Firefox 56.0 and the system print window in Firefox appears after about 3 seconds. Perhaps that depends on the report or the project. Please send us a report or a simple project for testing. Either test our examples from the GitHub repository on your computer, and let us know about results.

Thank you.

[Togo]

Hi,

We have tested the samples on GitHub and the result is similar to our own samples (i.e. ~3 secs for the system print dialog to appear).
I do believe that the bottleneck is on Firefox as the same operation usually took 1-2 secs max on other browsers.

Thanks

[HighAley]

Hello.

Could you specify the sample that you are trying?
Please, send us more detailed description that will help us to reproduce the issue.

Thank you.