When updating to the 2024.4.1 or higher library version, saved reports encounter issues when imported into environments using version 2024.3.5 or lower. In these cases, when attempting to import the report, it fails to load correctly. If the report has already been imported, it appears blank, without displaying the data sources or variables that were configured.
Below is the error log generated by the application:
Additionally, if the report is imported into a 2024.3.5 or lower version, the file cannot be imported into the environment, resulting in errors.
Application error log:
Test report:
Compatibility issues with versions prior to 2024.4.1
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- Posts: 63
- Joined: Mon May 30, 2022 7:35 pm
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- Posts: 6977
- Joined: Tue Mar 20, 2018 5:34 am
Re: Compatibility issues with versions prior to 2024.4.1
Hello,
We do not guarantee that reports saved in the new version will open or work in older versions.
Thank you.
We do not guarantee that reports saved in the new version will open or work in older versions.
Thank you.
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- Posts: 63
- Joined: Mon May 30, 2022 7:35 pm
Re: Compatibility issues with versions prior to 2024.4.1
I would like to understand the reason why, in versions 2024.3.5 and earlier, there was no compatibility issue when exporting or using reports in previous versions. However, starting from version 2024.4.1 onward, this incompatibility began to occur.
I need a detailed technical explanation about this change so that I can pass the information clearly to my managers and users who use the tool.
I need a detailed technical explanation about this change so that I can pass the information clearly to my managers and users who use the tool.
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- Posts: 6977
- Joined: Tue Mar 20, 2018 5:34 am
Re: Compatibility issues with versions prior to 2024.4.1
Hello,
Our product is always being improved and upgraded. And sometimes new functionality may be added that will no work in older versions.
Thank you.
Our product is always being improved and upgraded. And sometimes new functionality may be added that will no work in older versions.
Thank you.