Issue When Exporting Report to PDF

[TecnologiaMV]

Dear,

Regarding the issue reported in the report, we performed additional tests using version 2026.2.3 and verified that the problem has not yet been resolved.

The reported behavior continues to occur in the mentioned version.

Attached is a video demonstrating the issue and confirming that it still persists.

2026-06-03 12-00-28.mp4

(5.23 MiB) Downloaded 42 times

Captura de tela 2026-06-03 144848.png (27.54 KiB) Viewed 1232 times

Captura de tela 2026-06-03 144903.png (26.28 KiB) Viewed 1232 times

Captura de tela 2026-06-03 144921.png (69.8 KiB) Viewed 1232 times

[Vadim]

Hello

Please check that you are using 2026.2.3 version

Recording 2026-06-05 094531.mp4

(22.04 MiB) Downloaded 49 times

Screenshot 2026-06-05 094625.png (483.53 KiB) Viewed 923 times

[TecnologiaMV]

Dear,

I am following the same procedure demonstrated in the video provided by your team, but without success.

The tests were performed using the same version mentioned, 2026.2.3, and the reported behavior continues to occur in my environment.

2026-06-09 15-28-16.mp4

(5.18 MiB) Downloaded 40 times

Captura de tela 2026-06-09 153237.png (23.44 KiB) Viewed 686 times

[Lech Kulikowski]

Hello,

We need some additional time to investigate the issue, we will let you know about the result as soon as possible.

Thank you.
#20506

[TecnologiaMV]

Dear,

I performed several tests using different browsers and identified that the issue occurs in Microsoft Edge, Google Chrome, and other Chromium-based browsers.

However, when performing the same test in Mozilla Firefox, the behavior could not be reproduced. In Firefox, the report was downloaded correctly and was properly recognized and saved with the .pdf extension.

[Lech Kulikowski]

Hello,

Thank you for the additional information.