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Report Loading Time take long

Posted: Mon Jul 25, 2011 5:03 am
by Vladimir
Hello,

Please send us the link, maybe it will help solve your problem.

Thank you.

Report Loading Time take long

Posted: Mon Jul 25, 2011 7:49 pm
by myintw
Hi Vladimir,

I send you two links so that you can compare it, where both of them are same build and on same server, only difference is database but database size is pretty much the same. Please go into that site and please click it around why one is so fast and one is taking too long to load template designer.

http://trial8.bluegemexplore.com/admin/ ... ports.aspx
http://trial3.bluegemexplore.com/admin/ ... ports.aspx

Can I able to send user name and password to you through email?? because it is credential things.


Cheers,
Win

Report Loading Time take long

Posted: Tue Jul 26, 2011 2:43 am
by Vladimir
Hello,

We answered to you on e-mail.

Thank you.

Report Loading Time take long

Posted: Tue Jul 26, 2011 3:45 am
by myintw
Hi Vladimir,

Thanks for your help and putting time on our issue, we escalated this issue to domain hosting team. We just noticed that the speed of template designer. Thank you. We hope we can solve this out very soon.

Thank you Stimulsoft team.

Regards,
Win

Report Loading Time take long

Posted: Tue Jul 26, 2011 5:32 am
by Vladimir
Hello,

Let us know if you need any additional help.

Thank you.