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Re: Two RTF looking different in Report an Word.
Posted: Mon Jun 13, 2016 5:15 am
by OC-Thorsten
We use the version 2016.1. This is the current release.
The same problems exist with the prerelease 2016.06.09
You can't replicate the problem?
Here is the report again:
http://forum.stimulsoft.com/download/file.php?id=13291
Re: Two RTF looking different in Report an Word.
Posted: Mon Jun 13, 2016 10:32 am
by Alex K.
Hello,
Can you please send us .pdf export result.
Also, please send us a screenshot of the preview of the report in the attachment.
Thank you.
Re: Two RTF looking different in Report an Word.
Posted: Mon Jun 13, 2016 10:39 am
by OC-Thorsten
Attached is the screenshot and the PDF.
Re: Two RTF looking different in Report an Word.
Posted: Mon Jun 13, 2016 10:46 am
by Alex K.
Hello,
On your screenshot version - 2016.1.0, please check the last build - 2016.1.16 from 2016.06.09.
Thank you.
Re: Two RTF looking different in Report an Word.
Posted: Mon Jun 13, 2016 10:58 am
by OC-Thorsten
Attached is the new screenshot and the PDF.
Re: Two RTF looking different in Report an Word.
Posted: Mon Jun 13, 2016 12:35 pm
by Alex K.
Hello,
We couldn't reproduce this bug.
Can you please check the attached report and send us the resulting screenshot and the exported pdf file (where all checkboxes in the pdf export settings are not checked).
Also, please clarify, this issue reproduces on all PC versions or only with Win10?
Also, please clarify which custom sizing settings on the test system.
Thank you.
Re: Two RTF looking different in Report an Word.
Posted: Mon Jun 13, 2016 1:28 pm
by OC-Thorsten
Hi,
I've tested the report on 8 computers.
Win 10: From 4 computers 3 were correct and 1 wrong.
Win 8.1: From 2 computers 0 were correct and 2 wrong.
Win 7: From 2 computers 2 were correct and 0 wrong.
All computers has now zoom and now custom sizing settings.
In the attachment are the screenshots and files from the same computer.
Re: Two RTF looking different in Report an Word.
Posted: Tue Jun 14, 2016 6:26 am
by OC-Thorsten
I have checked the graphics cards, but it can be seen no schema.
There are computers with an Intel HD Graphics where the error occurred and which where it does not.
Latest drivers are installed.
All Windows Updates are installed.
Re: Two RTF looking different in Report an Word.
Posted: Wed Jun 15, 2016 9:41 am
by OC-Thorsten
Please give us a little status message.
Is the problem in progress?
The issue is really very important for us.
Re: Two RTF looking different in Report an Word.
Posted: Wed Jun 15, 2016 10:44 am
by HighAley
Hello.
In Windows 10 there are two places where the size of components could be changed.
We have checked our product on many different machines. We could not reproduce the issue.
Please, check if next settings is changed on all your test machines:
- Zoom.png (35.81 KiB) Viewed 5182 times
All computers has now zoom and now custom sizing settings.
Could you also specify if this settings is changed or not?
Thank you.