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Re: Issue When Exporting Report to PDF

Posted: Wed Jun 03, 2026 5:50 pm
by TecnologiaMV
Dear,

Regarding the issue reported in the report, we performed additional tests using version 2026.2.3 and verified that the problem has not yet been resolved.

The reported behavior continues to occur in the mentioned version.

Attached is a video demonstrating the issue and confirming that it still persists.
2026-06-03 12-00-28.mp4
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Captura de tela 2026-06-03 144848.png
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Captura de tela 2026-06-03 144903.png
Captura de tela 2026-06-03 144903.png (26.28 KiB) Viewed 2306 times
Captura de tela 2026-06-03 144921.png
Captura de tela 2026-06-03 144921.png (69.8 KiB) Viewed 2306 times

Re: Issue When Exporting Report to PDF

Posted: Fri Jun 05, 2026 6:47 am
by Vadim
Hello

Please check that you are using 2026.2.3 version
Recording 2026-06-05 094531.mp4
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Screenshot 2026-06-05 094625.png
Screenshot 2026-06-05 094625.png (483.53 KiB) Viewed 1997 times

Re: Issue When Exporting Report to PDF

Posted: Tue Jun 09, 2026 6:33 pm
by TecnologiaMV
Dear,

I am following the same procedure demonstrated in the video provided by your team, but without success.

The tests were performed using the same version mentioned, 2026.2.3, and the reported behavior continues to occur in my environment.

2026-06-09 15-28-16.mp4
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Captura de tela 2026-06-09 153237.png
Captura de tela 2026-06-09 153237.png (23.44 KiB) Viewed 1760 times

Re: Issue When Exporting Report to PDF

Posted: Thu Jun 11, 2026 2:54 pm
by Lech Kulikowski
Hello,

We need some additional time to investigate the issue, we will let you know about the result as soon as possible.

Thank you.
#20506

Re: Issue When Exporting Report to PDF

Posted: Mon Jun 15, 2026 12:59 pm
by TecnologiaMV
Dear,

I performed several tests using different browsers and identified that the issue occurs in Microsoft Edge, Google Chrome, and other Chromium-based browsers.

However, when performing the same test in Mozilla Firefox, the behavior could not be reproduced. In Firefox, the report was downloaded correctly and was properly recognized and saved with the .pdf extension.

Re: Issue When Exporting Report to PDF

Posted: Mon Jun 15, 2026 8:12 pm
by Lech Kulikowski
Hello,

Thank you for the additional information.

Re: Issue When Exporting Report to PDF

Posted: Wed Jul 08, 2026 11:38 am
by Vadim
Hello

Can you check, do you have Content-Disposition header?
Screenshot 2026-07-08 143650.png
Screenshot 2026-07-08 143650.png (85.3 KiB) Viewed 849 times
Recording 2026-07-08 143641.mp4
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