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Re: Landscape reports printed incorrectly

Posted: Mon Aug 31, 2015 6:17 am
by HighAley
Hello.

The print ticket is created with settings based on default printer.
Did you try to change the default printer to HP P1606dn?
Do you have the same issue when you print report on other printers?

Thank you.

Re: Landscape reports printed incorrectly

Posted: Mon Aug 31, 2015 6:42 am
by llysyganicz
Did you try to change the default printer to HP P1606dn?
Yes. This printer works fine.
Do you have the same issue when you print report on other printers?
I mentioned that problem exists on three printers (HP 205X, Brother J6910, HP P4014) but only if you print from Windows 8.1 or Windows 10. These printers works fine if you use Windows 7.

Re: Landscape reports printed incorrectly

Posted: Mon Aug 31, 2015 9:13 am
by HighAley
Hello.

Sorry, maybe I wrote unclear.
Could you try to set the HP P1606dn as Default printer and print on other printers (HP 205X, Brother J6910, HP P4014).
Will be there any changes? It's necessary to change default printer because the Print Ticket is created based on settings of the system default printer.

Thank you.

Re: Landscape reports printed incorrectly

Posted: Mon Aug 31, 2015 10:35 am
by llysyganicz
I changed default printer to HP P1606dn. Printout is still invalid.

Re: Landscape reports printed incorrectly

Posted: Wed Sep 02, 2015 1:07 pm
by HighAley
Hello.

Sorry, but we could not reproduce the issue and have no idea what could be wrong.
Let us know if you have any additional information that can help us to solve the issue.

Thank you.

Re: Landscape reports printed incorrectly

Posted: Thu Sep 03, 2015 5:17 am
by llysyganicz
I thing that problem is print ticket. If I use PrintWithWpf() without this parameter, printout is correct.

Is there any differenece in printing from PrintWithWpf method and printig from preview window? When I open report for preview and then I choose print, printout is correct.

Re: Landscape reports printed incorrectly

Posted: Thu Sep 03, 2015 11:58 am
by HighAley
Hello.

When you use PrintDialog, it creates the PrintTicket. Maybe there is a bug in WPF that cause the issue.
Could you try to print with PrintWithWpf() method without PrintTicket parameter?

Thank you.

Re: Landscape reports printed incorrectly

Posted: Thu Sep 03, 2015 12:24 pm
by llysyganicz
If I use PrintWithWpf() without this parameter, printout is correct.

Re: Landscape reports printed incorrectly

Posted: Thu Sep 03, 2015 1:17 pm
by HighAley
Hello.

Sorry, I didn't notice this.

Unfortunately, we don't know how to help you. It seems that this is a bug in WPF or somewhere else. Why don't you print without PrintTicket?

Thank you.

Re: Landscape reports printed incorrectly

Posted: Fri Sep 04, 2015 4:59 am
by llysyganicz
Why don't you print without PrintTicket
I need PrintTicket, because users could change printer settings that are store in this parameter.