Creating reports and dashboards | Stimulsoft community forum

Hello.

The print ticket is created with settings based on default printer.
Did you try to change the default printer to HP P1606dn?
Do you have the same issue when you print report on other printers?

Thank you.

Did you try to change the default printer to HP P1606dn?

Yes. This printer works fine.

Do you have the same issue when you print report on other printers?

I mentioned that problem exists on three printers (HP 205X, Brother J6910, HP P4014) but only if you print from Windows 8.1 or Windows 10. These printers works fine if you use Windows 7.

Hello.

Sorry, maybe I wrote unclear.
Could you try to set the HP P1606dn as Default printer and print on other printers (HP 205X, Brother J6910, HP P4014).
Will be there any changes? It's necessary to change default printer because the Print Ticket is created based on settings of the system default printer.

Thank you.

I changed default printer to HP P1606dn. Printout is still invalid.

Hello.

Sorry, but we could not reproduce the issue and have no idea what could be wrong.
Let us know if you have any additional information that can help us to solve the issue.

Thank you.

I thing that problem is print ticket. If I use PrintWithWpf() without this parameter, printout is correct.

Is there any differenece in printing from PrintWithWpf method and printig from preview window? When I open report for preview and then I choose print, printout is correct.

Hello.

When you use PrintDialog, it creates the PrintTicket. Maybe there is a bug in WPF that cause the issue.
Could you try to print with PrintWithWpf() method without PrintTicket parameter?

Thank you.

Hello.

Sorry, I didn't notice this.

Unfortunately, we don't know how to help you. It seems that this is a bug in WPF or somewhere else. Why don't you print without PrintTicket?

Thank you.

Why don't you print without PrintTicket

I need PrintTicket, because users could change printer settings that are store in this parameter.