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Re: Landscape reports printed incorrectly
Posted: Fri Sep 04, 2015 6:26 am
by HighAley
Hello.
Could you specify the parameters that user can change?
There are Printer Settings of the report that you could use.
Thank you.
Re: Landscape reports printed incorrectly
Posted: Fri Sep 04, 2015 6:43 am
by llysyganicz
For now user can open printer settings and change everything. I thing that the most important options are: duplexing, output color, output quality and pages per sheet.
Re: Landscape reports printed incorrectly
Posted: Fri Sep 04, 2015 12:36 pm
by HighAley
Hello.
Sorry, I didn't get your thought.
What settings the users can change? Do you have any dialog or your are writing about the report settings?
Thank you.
Re: Landscape reports printed incorrectly
Posted: Mon Sep 07, 2015 12:01 pm
by llysyganicz
User open print dialog:
- PrintDialog.PNG (17.76 KiB) Viewed 5157 times
Then he can open settings window:
- Settings.PNG (8.7 KiB) Viewed 5157 times
And advance settings:
- Advance.PNG (10.95 KiB) Viewed 5157 times
All settings are stored in PrintTicket.
Re: Landscape reports printed incorrectly
Posted: Mon Sep 07, 2015 1:09 pm
by HighAley
Hello.
Why don't you use PrintWithWpf method with Print Dialog?
It will call print dialog and pass all parameters.
Could you try to print the report with our PrintDialog and without PrintTicket? Do you get the same problem?
Thank you.
Re: Landscape reports printed incorrectly
Posted: Tue Sep 08, 2015 5:19 am
by llysyganicz
Why don't you use PrintWithWpf method with Print Dialog?
Because we have our own dialog, where user could choose other options (report variant, export to file, send mail) and open settings that I mentioned before.
Could you try to print the report with our PrintDialog and without PrintTicket? Do you get the same problem?
When I use PrintWithWpf method with Print Dialog (and PrintTicket), printout is correct.
Re: Landscape reports printed incorrectly
Posted: Tue Sep 08, 2015 7:42 am
by HighAley
Hello.
Sorry, but the only we can suggest now is to print to the working printer (HP P1606dn) and to the printer that has the issue.
Try to compare Print Ticket objects. Maybe you will find something unusual there.
Thank you.
Re: Landscape reports printed incorrectly
Posted: Wed Sep 09, 2015 6:19 am
by llysyganicz
I compared HP P205X, HP P1606dn and XPS printer. All properties of print ticket (public and private) are the same.
Re: Landscape reports printed incorrectly
Posted: Wed Sep 09, 2015 2:00 pm
by HighAley
Hello.
Do you use PCLm/PCLmS drivers?
Could you try to use PCL5, PCL6, PS drivers?
Thank you.
Re: Landscape reports printed incorrectly
Posted: Thu Sep 10, 2015 8:00 am
by llysyganicz
HP P205X could use PCL5, PCL6 or PS driver (no PCLm/PCLmS).
By default system has PCL6 and PS drivers that don't work good.
I installed HP Universal Prinrting PCL 5 driver. This driver works fine.
I also checked which driver is used in Windows 7. It is PCL 6 driver and works fine.