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German capital umlauts tuncated in word output
Posted: Fri Nov 16, 2012 1:39 pm
by csbrogi
Hello
If I use german capital umlauts (such as Ä) they are displayed in preview but the dots above the A are cut in Word output.
Data is attached.
Regards
Clemens
Re: German capital umlauts tuncated in word output
Posted: Fri Nov 16, 2012 4:08 pm
by csbrogi
Hello
I forgot to attach the report
Regards
Clemens
Re: German capital umlauts tuncated in word output
Posted: Mon Nov 19, 2012 7:43 am
by HighAley
Hello.
We couldn't reproduce your issue.
Could you send us next information:
1. The version of our product that you use.
2. Export settings.
3. Word version.
4. docx-file that you got.
Thank you.
Re: German capital umlauts tuncated in word output
Posted: Mon Nov 19, 2012 7:53 am
by csbrogi
Hello
I use
1) Version 2012.3.1409 (9 November)
2) see attached file
- settings.png (37.76 KiB) Viewed 5879 times
3) Word 2012
4) Attached
Regards,
Clemens
Re: German capital umlauts tuncated in word output
Posted: Mon Nov 19, 2012 12:40 pm
by HighAley
Hello.
It's a problem of the Word. If you will change zoom level to 200% you'll see the Ä symbol.
It's better to set the tom margin of the text box at least 1 to avoid other problems with umlaut.
Thank you.
Re: German capital umlauts tuncated in word output
Posted: Mon Nov 19, 2012 2:38 pm
by csbrogi
Hello,
setting the margin doesn' t help.
Thank you,
Clemens
Re: German capital umlauts tuncated in word output
Posted: Tue Nov 20, 2012 6:15 am
by HighAley
Hello, Clemens.
csbrogi wrote:setting the margin doesn' t help.
If you'll create a new Word document, insert there a new table and write there this text, you will get the same problem.
Unfortunately, this problem occurs in Word with Arial font and maybe with some other fonts and we can't solve it.
Thank you.
Re: German capital umlauts tuncated in word output
Posted: Wed Nov 21, 2012 9:41 am
by csbrogi
Hello,
not realy satisfying, but ok.
Thanks for figuring this out,
Regards,
Clemens
Re: German capital umlauts tuncated in word output
Posted: Thu Nov 22, 2012 11:48 am
by HighAley
Hello.
We don't satisfied by Word's behaviour too.
Let us know if you will have any additional help.
Thank you.