[SOLVED] A generic error occured in GDI+

[Jean-Yves]

Hi

I am new to StimulSoft and want to challenge it as a replacement solution to Crystal Reports for Visual Studio I've been using for years. The aim is to estimate the weird-caracter support ability of SS's barcode fields.

Case context
* Windows 7 x64
* StimulSoft Reports Ultimate 2011.1
* Zebra GK420t label printer as default printer

Reproducing the issue
* Run the designer
* Create a new label-type report for Eltron 4'*1.5' papersize and drop two barcode fields down it. Both are Code128Auto (the one I use for years) one is valued (remove quotes) "WEIRD_BARCODE" and the other "1+2#3\4=5".
* Hit the F5 key -> render is fine
* Hit the Print button -> Exception (see the stack trace below)

Please advise what to do to fix this issue.
Thanks a lot.
Jean-Yves

System.Runtime.InteropServices.ExternalException (0x80004005): A generic error occurred in GDI+.
at System.Drawing.Graphics.get_Clip()
at System.Drawing.Graphics.Save()
at Stimulsoft.Report.Painters.StiPageGdiPainter.Paint(StiComponent comp, StiPaintEventArgs e)
at Stimulsoft.Report.Viewer.StiPageViewControl.OnPaint(PaintEventArgs e)
at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer)
at System.Windows.Forms.Control.WmPaint(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
Designer
Assembly Version: 2011.1.1000.0
Win32 Version: 2011.1.1000.0
CodeBase: file:///C:/Program%20Files%20(x86)/Stimulsoft%20Reports.Ultimate%202011.1/Bin/Designer.exe
----------------------------------------
Stimulsoft.Report
Assembly Version: 2011.1.1000.0
Win32 Version: 2011.1.1000.0
CodeBase: file:///C:/windows/assembly/GAC_MSIL/Stimulsoft.Report/2011.1.1000.0__ebe6666cba19647a/Stimulsoft.Report.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Stimulsoft.Base
Assembly Version: 2011.1.1000.0
Win32 Version: 2011.1.1000.0
CodeBase: file:///C:/windows/assembly/GAC_MSIL/Stimulsoft.Base/2011.1.1000.0__ebe6666cba19647a/Stimulsoft.Base.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Stimulsoft.Report.Design
Assembly Version: 2011.1.1000.0
Win32 Version: 2011.1.1000.0
CodeBase: file:///C:/windows/assembly/GAC_MSIL/Stimulsoft.Report.Design/2011.1.1000.0__ebe6666cba19647a/Stimulsoft.Report.Design.dll
----------------------------------------
Stimulsoft.Controls.Win
Assembly Version: 2011.1.1000.0
Win32 Version: 2011.1.1000.0
CodeBase: file:///C:/windows/assembly/GAC_MSIL/Stimulsoft.Controls.Win/2011.1.1000.0__ebe6666cba19647a/Stimulsoft.Controls.Win.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Stimulsoft.Report.Check
Assembly Version: 2011.1.1000.0
Win32 Version: 2011.1.1000.0
CodeBase: file:///C:/windows/assembly/GAC_MSIL/Stimulsoft.Report.Check/2011.1.1000.0__ebe6666cba19647a/Stimulsoft.Report.Check.dll
----------------------------------------
Stimulsoft.Report.Helper
Assembly Version: 2011.1.1000.0
Win32 Version: 2011.1.1000.0
CodeBase: file:///C:/windows/assembly/GAC_MSIL/Stimulsoft.Report.Helper/2011.1.1000.0__ebe6666cba19647a/Stimulsoft.Report.Helper.dll
----------------------------------------
Stimulsoft.Report.Win
Assembly Version: 2011.1.1000.0
Win32 Version: 2011.1.1000.0
CodeBase: file:///C:/windows/assembly/GAC_MSIL/Stimulsoft.Report.Win/2011.1.1000.0__ebe6666cba19647a/Stimulsoft.Report.Win.dll
----------------------------------------
Stimulsoft.Report.Design.WebViewer
Assembly Version: 2011.1.1000.0
Win32 Version: 2011.1.1000.0
CodeBase: file:///C:/windows/assembly/GAC_MSIL/Stimulsoft.Report.Design.WebViewer/2011.1.1000.0__ebe6666cba19647a/Stimulsoft.Report.Design.WebViewer.dll
----------------------------------------
Stimulsoft.Report.Design.SLViewer
Assembly Version: 2011.1.1000.0
Win32 Version: 2011.1.1000.0
CodeBase: file:///C:/windows/assembly/GAC_MSIL/Stimulsoft.Report.Design.SLViewer/2011.1.1000.0__ebe6666cba19647a/Stimulsoft.Report.Design.SLViewer.dll
----------------------------------------
Stimulsoft.Controls
Assembly Version: 2011.1.1000.0
Win32 Version: 2011.1.1000.0
CodeBase: file:///C:/windows/assembly/GAC_MSIL/Stimulsoft.Controls/2011.1.1000.0__ebe6666cba19647a/Stimulsoft.Controls.dll
----------------------------------------
System.Data
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
Stimulsoft.Editor
Assembly Version: 2011.1.1000.0
Win32 Version: 2011.1.1000.0
CodeBase: file:///C:/windows/assembly/GAC_MSIL/Stimulsoft.Editor/2011.1.1000.0__ebe6666cba19647a/Stimulsoft.Editor.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Drawing.Design
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing.Design/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.Design.dll
----------------------------------------
System.Design
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Design/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Design.dll
----------------------------------------
ryyxsevp
Assembly Version: 0.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

[Alex K.]

Hello,

We made some improvements in that direction in last versions.
Please check the last build.

Thank you.

[Jean-Yves]

Thanks for the quick answer.

I also tried with 2013.2, still basic no datasource, no more exception but a quite blank label. Only appears (I guess) the end of the watermark (demo version), but no barcode at all and a rotated 90° CCW printout... :/
All this using the same printer properties (that works using Crystal Reports for VS2012) as for 2011.1

Jean-Yves

[Alex K.]

Hello,

Can you please send us a sample with test data for analysis.

Thank you.

[Jean-Yves]

Open the attached file using the report design utility and hit F5.

Thanks a lot
Jean-Yves

[Alex K.]

Hello,

In the last builds was the replacement Stimulsoft.Report.Components.StiPanel to Panel. So the new file will be opened in the older version without panels. Please check the version.

Thank you.

[Jean-Yves]

Hello,

Sorry but your last tip didn't make me see things clearer. I then decided to get back to basics. I downloaded latest driver from Zebra for Windows 7 x64 and created one low-level report from scratch on both 2011.1 and 2013.2 (demo) version.

Context:
1) Zebra GK-420t is fed with landscape-oriented 4"x1.5" labels
2) StimulSoft report has been generated using "label report wizard" and has been designed to use
- no datasource
- Eltron ref# 800240-155 label settings (officially 4"x1.5")
- one text area with the value "BLABLA123"
- one Code128Auto barcode with the value "BLABLA123"

Results:
=> SS 2011.1 designer gives a good preview and crashes when printing on Zebra GK-420t
=> SS 2013.2 designer gives a good preview and prints OK but portrait-oriented-like on Zebra GK-420t
=> both prints OK on Zebra GK-420t when saved to PDF format before
=> Crystal Reports report prints OK on Zebra GK-420t with more complex reporting (with datasource and so on)
(please consult attached JPEG)

There seems to be obviously a problem between StimulSoft communication and Windows printing library. Zebra driver can't be incriminated so far, because it works through Adobe Reader and Crystal Reports.
I really do need to give my boss a decision on early September, regarding which runtime to use in our future application (StimulSoft or Crystal Reports) and there is unfortunately no true challenging until now, because of this problem. I MUST fix this.

Can you advise on what to do, please ?
Thanks.

[HighAley]

Hello.

There is a wrong Paper Size in your report template.
Please, set the Paper Size property of the Page to Custom.

Thank you.

[Jean-Yves]

Hello,

I did everything you advised and there is no change at all. :/
Please find attached information about my configuration.

Thanks

[HighAley]

Hello.

As we see the Orientation of the Page in report is Landscape and in the printer drivers it's Portrait. Please, try to set the same Orientation.

Thank you.