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Fx Viewer - Issue with Save As... (Chrome Browser)

Posted: Tue Sep 03, 2013 4:13 am
by james.crossley
Hi Guys

I've discovered an issue with the Fx Viewer and Google Chrome browser.

When attempting to Save a report (e.g. Save As PDF or Save As CSV), the browser doesn't show the save file dialog and allow me to save the report. It just pauses briefly and nothing further happens.

When I use Charles to view the communications between the client and the server, I see the following:

Failure: Client closed connection before receiving entire response
Response Code: 200 OK

I have attached a screen shot of the output of Charles.

This problem only occurs on Chrome with the Fx Viewer, IE and FF work fine.
The problem doesn't occur with the Web Viewer.

Versions:
Chrome Version 29.0.1547.62 m (on Windows 7)
Flash Player (11,8,800,115)
Reports.Web 2013.2.1617
Reports.Web FX Viewer

Not critical at the moment but would be nice to resolve.

Thanks
James

Re: Fx Viewer - Issue with Save As... (Chrome Browser)

Posted: Tue Sep 03, 2013 7:45 am
by HighAley
Hello.

We know about this issue. It's on the Chrome side.
We send request to the Chromium project and waiting for the solution.
Unfortunately, it's all that we can do now.

Thank you.

Re: Fx Viewer - Issue with Save As... (Chrome Browser)

Posted: Tue Sep 03, 2013 8:07 am
by HighAley
Hello.

We have just found a workaround.
If you disable the PepperFlash the issue is gone.

Thank you.

Re: Fx Viewer - Issue with Save As... (Chrome Browser)

Posted: Tue Sep 03, 2013 8:34 am
by james.crossley
Hi Aleksey

Awesome! Thank you very much for such a quick response :-) ... and follow up with a work-around.

I appreciate your help
James

Re: Fx Viewer - Issue with Save As... (Chrome Browser)

Posted: Tue Sep 03, 2013 8:50 am
by HighAley
Hello.

We are always glad to help you.
Let us know if you need any additional help.
Also you could get info about the solution from the issue on Chromium project.

Thank you.

Re: Fx Viewer - Issue with Save As... (Chrome Browser)

Posted: Wed Mar 05, 2014 7:10 pm
by lucasliu
Hi, we have run into this problem when try to save report. the walk around worked for us, but is this issue fixed, is there a way to disable pepper flash from code behind? many thanks

Re: Fx Viewer - Issue with Save As... (Chrome Browser)

Posted: Thu Mar 06, 2014 1:48 pm
by HighAley
Hello.
lucasliu wrote:is there a way to disable pepper flash from code behind?
Unfortunately, i can't answer your question. And this issue exist in current stable version of Chrome.

Thank you.