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Problem with labels

Posted: Tue Aug 05, 2014 12:49 pm
by romulocpd
Hello.

I'm creating Labels but I have problems in printer momment. When I'm in design or reading report on screen everything are ok.

But when I choid print directly the document the top and left margins are wrong!

See the attachs
STIMULSOFT 1.png
STIMULSOFT 1.png (40.94 KiB) Viewed 1708 times
STIMULSOFT 2.png
STIMULSOFT 2.png (45.16 KiB) Viewed 1708 times
STIMULSOFT 3.png
STIMULSOFT 3.png (33.15 KiB) Viewed 1708 times
STIMULSOFT 4.png
STIMULSOFT 4.png (19.05 KiB) Viewed 1708 times
The problem!!!
STIMULSOFT 5.png
STIMULSOFT 5.png (43.45 KiB) Viewed 1708 times

Can you help me?

Thank you
Romulo

Re: Problem with labels

Posted: Tue Aug 05, 2014 1:21 pm
by HighAley
Hello.

It seems that you use StiWebViewer.
Could you specify which version do you use?

Thank you.

Re: Problem with labels

Posted: Tue Aug 05, 2014 1:27 pm
by romulocpd
Hello Aleksey.

Yesterday I bought the Web version. I'm using o Stimulsoft.Web 2014.1. I uninstall 2013.3 Trial and install the new.

Re: Problem with labels

Posted: Wed Aug 06, 2014 7:36 am
by HighAley
Hello.

Please, try to disable Fit to page option in the print dialog.
STIMULSOFT 5.png
STIMULSOFT 5.png (76.2 KiB) Viewed 1694 times
The Chrome browser can change margins forcibly.

Thank you.

Re: Problem with labels

Posted: Wed Aug 06, 2014 12:48 pm
by romulocpd
Hello.

Yes.. now it's working. Damn browser!!!

Thank you!

Re: Problem with labels

Posted: Wed Aug 06, 2014 1:55 pm
by HighAley
Hello.

The browser correct the content of the page to the printable area of the printer.
Let us know if you need any additional help.

Thank you.