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different rtf output

Posted: Tue Nov 11, 2014 4:45 pm
by DCollins
Dear Stimulsoft support team,

the attached screenshot should contain 2 identical PDF Documents, but it doesnt.
The upper half of the screenshot is the result when the pdf document is generated locally on my workstation
The lower half of the screenshot is the result when generating the same document on a server

The differences are only visible in rtf components (see marked words). For the rtf components the wysiswyg property is set to true but for some reasons it seems like the documents generated on the server dont have it set.

The version used for generating the pdf documents is the same (2014.2.2002)
With the version used previously (2013.2.1700) this difference was not visible.

Do you have any idea what could cause the different outcome?
Thank you in advance

Re: different rtf output

Posted: Wed Nov 12, 2014 12:52 pm
by HighAley
Hello.

The WYSIWYG mode use printer resolution.
It seems that there is no printer installed on your server.
You could get more information about this issue on this and this article from Stimulsoft KnowlegeBase.

Thank you.