Trouble with printer HP MFP 125A

[Niqu]

I have trouble with printing by Stimulsoft (version 2013.2) on printer HP MFP 125A.
Printing from Adobe/Notepad/Word works, but printing from Stimulsoft don't (printing from Stimulsoft on another printer works fine).

Operation system: Windows 7 Pro 32-bit
Testing on HP driver (full package from HP website) and also on universal driver like PCL 5 and PCL 6.

I checked the newest version and it works well. But is it possible to do something (change parameter or whatever) to run on version 2013.2 too?

Thank you in advance for your help.

[Alex K.]

Hello,

Please clarify, this printer is a network printer. In last version was made some improvements in that direction.

Thank you.

[Niqu]

Sorry for such a late reply - we had trouble with printer and I have waited on a new one, to do all tests.

No, this printer is not a network printer. I checked it on Version 2014.2, 2014.3, and the newest prerelease. When I chose this printer and click "Print" - nothing happen. I can't even printing anymore in Windows (I have to reset the printer). It happen even on empty report.

Of course there is no problem with printing from other programs on this printer (printing from Notepad, Word, PDF, etc. works fine).

[HighAley]

Hello.

Please, try to print from our test project.
Do you have the same problem?
Could you also specify is there a print job appeared in query?

Thank you.

[Niqu]

Please, try to print from our test project.
Do you have the same problem?

No, from your test project printing works fine.

Could you also specify is there a print job appeared in query?

Yes, there is.

I tried almost everything and I have no idea where there can be a problem

[HighAley]

Hello.

Could you describe behavior of the application. Is it frozen?
What is the size of the print task? Is the print query frozen?
What printer settings do you use? Did you try to print on XPS an the print the report from XPS Viewer? Do you have the same issue?

Thank you.

[Niqu]

I am trying to print a sample raport (I added it to attachment).
Application works normal. It is not frozen. It looks like everything is fine, but the printer is not printing.

Print task looks like (I did screenshot):

PrinterBuffor.png (7.86 KiB) Viewed 6818 times

I use default printer settings.
Printing to XPS works fine. Printing form XPS also works fine. Print task looks like:

PrinterBufforXPS.png (8.03 KiB) Viewed 6818 times

[HighAley]

Hello.

We can only guess. But, please, try to specify the Paper Size property of the page to A4.
Could you also try to print on the printer from our WinForms Demo. We have some problems with printing from WPF and need to know if it is in WPF only.

Thank you.

[Niqu]

In WPF Designer I set Paper Size property on A4, but result is the same (printer is not printing).

I tried print from your WinForms Designer and it worked.

[HighAley]

Hello.

Could you try to print from WPF to any virtual printer?

Thank you.