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Registration failed
Posted: Wed Nov 26, 2014 10:20 am
by rksaskia
Hello,
we would like to use the fre 5 user license from Report.Ultimate.
I use the login for the download page.
Trying to register failed with the error: 417 Expectation failed.
Where is the error?
- fehlerstiserver1.PNG (21.23 KiB) Viewed 5924 times
- fehlerstiserver1.PNG (21.23 KiB) Viewed 5924 times
Thanks!
Re: Registration failed
Posted: Wed Nov 26, 2014 11:31 am
by HighAley
Hello.
Sorry for this problem. You could download the latest version of
the Stimulsoft Reports.Server.
Please, uninstall the previous version before installing the new one.
Could you also send us information about operation system and installed service pack?
Thank you.
Re: Registration failed
Posted: Wed Nov 26, 2014 2:20 pm
by rksaskia
Thanks, for the quick replay.
I have deinstall old version, install new version.
unfortunately, new error: computer connection refused 137.117.224.218:80
i have check the ip:
nslookup activation.stimulsoft.com
Name: waws-prod-am2-003.cloudapp.net
Address: 137.117.224.218
Aliases: activation.stimulsoft.com
stimulsoft-server-activation.azurewebsites.net
waws-prod-am2-003.vip.azurewebsites.windows.net
It's the same IP.
My system is a Win 2008 R2 Standard Server with all patches
Internet Information Services 7.5..7600.16365
Re: Registration failed
Posted: Wed Nov 26, 2014 2:24 pm
by rksaskia
Here the original message:
- fehlerstiserver5.PNG (22.22 KiB) Viewed 5916 times
Re: Registration failed
Posted: Wed Nov 26, 2014 2:33 pm
by Andrew
Hello,
Thank you for this detailed information. We need some time to identify the issue.
Thank you.
Re: Registration failed
Posted: Thu Nov 27, 2014 7:24 am
by Andrew
Hello,
I am sorry for inconvenience. We are working on the issue. Please, send us a request to
support@stimulsoft.com we will help you activate the license another way.
Thank you.
Re: Registration failed
Posted: Mon Dec 01, 2014 12:22 pm
by Andrew
Hello,
Sorry again for the inconvenience. We have made some improvements with the issue. Please download the newest version with the fix at
http://admin.stimulsoft.com/Downloads/S ... 2014.3.exe If it does not help, please write us to
support@stimulsoft.com We have a utility that activates licenses another way.
Please let us know about the results of testing.
Thank you.