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Printing Does not work correctly in Silverlight Viewer

Posted: Fri Dec 12, 2014 5:16 am
by damtur
When I print a landscape report which looks fine in the Viewer, the print out is cutting sections of the report off. It's like it's somehow zooming in.

There are no footers either.

See attached screenshot of how the report looks in the viewer, but when it's printed the right hand side columns are chopped off, the top header is missing and so is the footer.

Looking a the Sample Silverlight Viewer application it prints fine, but the same reports are all portrait style reports.

Have I stumbled across a Silverlight viewer limitation here?

Thanks

Re: Printing Does not work correctly in Silverlight Viewer

Posted: Fri Dec 12, 2014 12:52 pm
by HighAley
Hello.

What is the size of the report page? What printer do you use? Do you get the same result with virtual printer?
Please, send us rendered report for analysis and a scan of the printed report.

Thank you.

Re: Printing Does not work correctly in Silverlight Viewer

Posted: Sun Dec 14, 2014 10:39 pm
by damtur
OK, the good news is I've been misinformed and that this report is an A3 report, not an A4. So when I print it out on the A3 printer it looks better, but not perfect unfortunately. For some reason the header is still being chopped off on the print.

I've attached the report rendered file as a string output for you to review.

Thanks

Re: Printing Does not work correctly in Silverlight Viewer

Posted: Mon Dec 15, 2014 12:11 pm
by HighAley
Hello.

Sorry. but we couldn't reproduce your issue.
Please, check the settings of your printer.
What printer do you use?

Thank you.