Vertical gap bug on report viewer after export to PDF

Stimulsoft Reports.Flex discussion
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hugo
Posts: 359
Joined: Fri Mar 08, 2013 10:46 am

Vertical gap bug on report viewer after export to PDF

Post by hugo »

If I export a report to PDF using this (I use this a lot to send a couple of reports to e-mail):
var service:StiPdfExportService = new StiPdfExportService();
var settings:StiPdfExportSettings = new StiPdfExportSettings();
var buffer:ByteArray = new ByteArray();
service.exportPdf(event.report, buffer, settings); //internal bug on this line of code

Then the report preview show a vertical gap in any report until I close and reopen my Flex/AIR app.
Vladimir
Posts: 1462
Joined: Fri Apr 13, 2007 4:05 am
Location: Earth

Re: Vertical gap bug on report viewer after export to PDF

Post by Vladimir »

Hello,

Please check the error occurs on any report?
When using this code, the report must be built, this code does not automatically build the report.

Thank you.
hugo
Posts: 359
Joined: Fri Mar 08, 2013 10:46 am

Re: Vertical gap bug on report viewer after export to PDF

Post by hugo »

Yes, this is a general problem.

When I export any report to PDF (using the mention code), then the preview have a vertical gap in any report.
If I case my Flex/AIR app and reopen (without export to PDF) then I can preview without problems. Seems that there is a internal Stimulsoft.Fx issue that needs to be recycle.
Alex K.
Posts: 6488
Joined: Thu Jul 29, 2010 2:37 am

Re: Vertical gap bug on report viewer after export to PDF

Post by Alex K. »

Hello,

Can you please describe your issue in more details. Also please send us a screenshot for analysis.

Thank you.
hugo
Posts: 359
Joined: Fri Mar 08, 2013 10:46 am

Re: Vertical gap bug on report viewer after export to PDF

Post by hugo »

Hello,

As requested I sent you more details and 2 screenshoots to support@stimulsoft.com

Thank you for your support.
HighAley
Posts: 8431
Joined: Wed Jun 08, 2011 7:40 am
Location: Stimulsoft Office

Re: Vertical gap bug on report viewer after export to PDF

Post by HighAley »

Hello.

We have received the screen-shoots
We will answer you by email.

Thank you.
hugo
Posts: 359
Joined: Fri Mar 08, 2013 10:46 am

Re: Vertical gap bug on report viewer after export to PDF

Post by hugo »

Hello,

Thank you.
I'm looking forward for your answer because currently my client is forced to close and reopen the application every time he use the export function.
HighAley
Posts: 8431
Joined: Wed Jun 08, 2011 7:40 am
Location: Stimulsoft Office

Re: Vertical gap bug on report viewer after export to PDF

Post by HighAley »

Hello.

We sent you some questions about the issue.

Thank you.
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