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Print Problem
Posted: Tue Dec 30, 2014 7:15 am
by Andy1120
HI
I hava a problem abount print.the page size is correct when the report shows the data.when I click the button which name is print preview.the first page is bigger than the size when it shows. And the second page is smaller than the size when it shows.And the second page is in the end of the first page.
How can I do?
Thank you.
Re: Print Problem
Posted: Tue Dec 30, 2014 8:22 am
by HighAley
Hello.
What our components do you use? Which version?
Could you send us a sample report template with data?
Please, send us also a step-by-step instruction how to reproduce the issue.
Thank you.
Re: Print Problem
Posted: Sun Jan 04, 2015 1:53 am
by Andy1120
HI.
I can not give you the data.I send you some pictures which is in the attachment.two pictures is the report show.two pictues is the report when print preview button is clicked.one picture show the version.
Thank you.
Re: Print Problem
Posted: Tue Jan 06, 2015 3:55 am
by Andy1120
Hi
Can you see my problem.I submited two days ago.the problem is important.
Can you answer the question?
Thank you .
Re: Print Problem
Posted: Tue Jan 06, 2015 6:25 am
by HighAley
Hello.
Sorry, but we could not reproduce the issue.
Please, send us a sample project with data for the report.
Thank you.
Re: Print Problem
Posted: Wed Jan 07, 2015 8:23 am
by Andy1120
Hi
Can you test print report in the IE11.My customers use the IE.
Thank you .
Re: Print Problem
Posted: Wed Jan 07, 2015 1:16 pm
by Paulo Lemos
Hello Andy,
I suppose you did the basics? Check Print Settings on the navigator and test printing in another navigators as well. Try to be sure if the problem really is in the layout.
If you could send the project with some data will be really helpfull.
Re: Print Problem
Posted: Thu Jan 08, 2015 1:04 pm
by HighAley
Hello.
Andy1120 wrote:Can you test print report in the IE11.My customers use the IE.
We tested in IE11 and could not reproduce the issue.
Please, send us a sample project with data for the report.
Thank you.
Re: Print Problem
Posted: Wed Jan 21, 2015 8:02 am
by Andy1120
Hi
I have a problem that the print page show the url and page number. how can I remove them.
Thank you.
Re: Print Problem
Posted: Thu Jan 22, 2015 12:03 pm
by HighAley
Hello.
Andy1120 wrote:I have a problem that the print page show the url and page number. how can I remove them.
Maybe we don't understand your question.
Please, describe it more detailed with samples.
Thank you.