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Issue about print

Posted: Tue Apr 28, 2015 7:21 am
by Jia Sheng
Hello.
Now we want to print a report by ie, But we have an issue is that the first page of the report has different margins.(the first page's Header height is greater than other pages)
So we design a test report that has the same two pages.(reprot.mrt is in the attachment)as follow:
test report
test report
QQ图片20150428150507.png (9.2 KiB) Viewed 957 times
But we print with preview as follow:
print page
print page
QQ图片20150428150249.png (41.73 KiB) Viewed 957 times
PS1: we have set ie's page settings for printing. ( remove headers and footers, and set all margins to 0. )
Is there a relevant setting can solve this problem?How to solve this problem?

PS2:We also have tried to print to pdf ,but the pdf print also have an issue.(Maybe our printer is a sepcial printer (page size is 21*16))
If we check "choose paper source by PDF", the printed page is shrink up and down together, it is compressed height.
If we check "Fit" or "Actural Size" or Set Page Size, the pringed page has a large Header height (like in the middle of the page 21*29.7, not in the top of page).
pdf print
pdf print
QQ图片20150428152015.jpg (57.58 KiB) Viewed 957 times

Looking forward to your reply!

Tranks

Re: Issue about print

Posted: Tue Apr 28, 2015 12:26 pm
by HighAley
Hello.

Please, upgrade to the latest release. The issue with margins is already fixed there.

Other issues with printing PDF file is out of our control. Sorry.

Let us know if you have any problem with our latest release.

Thank you.