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Print on "HP LaserJet 1015" always ignores number of copies
Posted: Mon Nov 30, 2015 1:08 am
by WalterJKR
Hello Stimulsoft,
We have report from one of our customer. Every print on the "HP LaserJet 1015" printer ignores number of copies, even when specifying this in the Printer dialog = PrintWithWpf(showDialog=true) and specifying number of copies = 2. The same is when printing from the Preview window, again with the printer dialog.
Print from Microsoft Word (and specifying number of copies there) works correctly.
Please, advice.
Re: Print on "HP LaserJet 1015" always ignores number of cop
Posted: Mon Nov 30, 2015 9:03 am
by WalterJKR
(I know I can send the same report to the printer again and achieve the same result. I just hope there is other way to solve this problem and that you've already solved it)
Re: Print on "HP LaserJet 1015" always ignores number of cop
Posted: Mon Nov 30, 2015 1:08 pm
by HighAley
Hello.
There is an issue in communication between .Net Framework an printer's driver.
You can see that the Number Of Copies in print dialog is right.
Thank you.
Re: Print on "HP LaserJet 1015" always ignores number of cop
Posted: Tue Dec 01, 2015 5:35 pm
by WalterJKR
Yes, that's what I thought... but what to do now? Report the issue to Microsoft? Or the device manufacturer? Is there any hack I can do to fix it (other than the mentioned repeat of PrintWithWpf)?
I understand that this is possibly not your fault, just hoped for any advice.
Re: Print on "HP LaserJet 1015" always ignores number of cop
Posted: Wed Dec 02, 2015 12:22 pm
by HighAley
Hello.
We will try to change our code and send report to printer as many times as specified.
We will let you know when it will be available.
Thank you.
Re: Print on "HP LaserJet 1015" always ignores number of cop
Posted: Mon Dec 28, 2015 9:18 am
by Alex K.
Hello,
We are made some improvements in that direction. Now the PrinterSettings property will be supported in our product even if the system is not support it.
But if the printer does not support "Number of copies" option then this option may be set only in the Printer Settings property of the report, not in Printer Dialog window - it is limitation of the .NET framework.
Thank you.