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Error export pdf

Posted: Mon Feb 29, 2016 3:47 pm
by jimyWeb
Hello,
The text of each row of data band is cut off top and bottom when exporting to pdf.
This doesn't happen in preview.
Thanks.

Re: Error export pdf

Posted: Tue Mar 01, 2016 6:53 am
by HighAley
Hello.

What error do you get?
Please, send us your report template with sample data that reproduces the issue.
Could you also specify which version of our product you use?

Thank you.

Re: Error export pdf

Posted: Tue Mar 01, 2016 8:38 am
by jimyWeb
I send you the files. In the preview the rows are not cut, but the rows are cut top and bottom in the PDF.
Thank you!

File MRT:
testExport.mrt
File .mrt
(4.74 KiB) Downloaded 328 times
File JSON:
demoSPS_Prueba_listadoPrueba.txt
Extension JSON is not allow to upload, so I changed it to .txt (Change to JSON please)
(518.82 KiB) Downloaded 305 times
Example PDF:
Report.pdf
Example error export to pdf
(644.6 KiB) Downloaded 344 times

Re: Error export pdf

Posted: Tue Mar 01, 2016 8:46 am
by jimyWeb
Sorry, the version is 2016.1

Re: Error export pdf

Posted: Tue Mar 01, 2016 5:46 pm
by Andrew
Hello,

What OS and web browser are you using?

Waiting for your reply.
Thank you.

Re: Error export pdf

Posted: Thu Mar 03, 2016 8:29 am
by jimyWeb
Hello,

SO: Windows 10
Browser: IExplorer and Google Chrome. However export to pdf works with FireFox.

The next image show result in IExplorer and Google Chrome:
Error Export to PDF
Error Export to PDF
ErrorExportPdf.png (12.76 KiB) Viewed 3558 times
Regards.

Re: Error export pdf

Posted: Fri Mar 04, 2016 8:11 am
by HighAley
Hello.

We have reproduced the issue.
We need some time to fix it.
We will let you know about results.

Thank you.