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Page range panel refresh problem

Posted: Wed Sep 21, 2016 6:30 am
by a.ebbini
Hello Support Team,
I am using web report viewer version 2016.1.28 ,and i see a problem in refresh page range fields and below i will describe problem scenario:
1-Save report as excel for example,then Export Setting will appear and page range panel will like figure 1 in attachment
2-fill pages with any number like figure 2 in the attachment
3-after click OK you will get excel document then try to click save as excel the panel will appear like figure 3 in the attachment

The result of these steps is radio button assign to all and pages with 5 as "number" !

thank you,

Re: Page range panel refresh problem

Posted: Thu Sep 22, 2016 11:49 am
by HighAley
Hello.

Sorry, we don't understand what is wrong?
Do you need to keep the settings? Or the report is exported wrong?

Thank you.

Re: Page range panel refresh problem

Posted: Thu Sep 22, 2016 12:04 pm
by a.ebbini
Hello,
My point is how screen can assign to all "option" and at the same time selected page 5 as figure 3.
thank you.

Re: Page range panel refresh problem

Posted: Fri Sep 23, 2016 9:07 am
by HighAley
Hello.

If the All range is selected, it's no matter what is selected in the Pages section.

Thank you.

Re: Page range panel refresh problem

Posted: Sat Sep 24, 2016 2:16 pm
by a.ebbini
Hello,
It makes no sense to tell user "If the All range is selected, it's no matter what is selected in the Pages section.".
Any way this what you said ever you said it is not problem or a small problem IT IS A PROBLEM and you know.

Re: Page range panel refresh problem

Posted: Mon Sep 26, 2016 9:47 am
by HighAley
Hello.

Sorry, maybe we don't understand you right.
Could you describe the issue more detailed?
Do you need to save the selected Range for the next exports?

Thank you.