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Richtext and Text Wysiwyg Kerning issues

Posted: Wed Apr 12, 2017 4:58 am
by midspace
We have integrated the Stimulsoft components into our software to produce reports and correspondence, and allow our customers to integrate .mrt templates of their own making into the product.
One of our major customers has started generating several new templates and complained about spacing issues appearing in correspondence they are generating to send out both print and electronic to their customers. They have very high print standards to adhere to in terms of meeting member and shareholders expectations.
Currently we are running with Stimulsoft version 2016.1.0.0.

After a lot of communication we have found they are using mostly Richtext fields in their templates, and found that yes the letters have unusual spacing in many circumstances.
Changing the fields to plain Text fields removes all kerning issues, however in some circumstances our customer still requires advanced formatting which cannot be done by plain text.
In testing the text field Wysiwug and HTML Tags, there are still some Kerning issues with text.

Are there any further things we can try to remediate the unusual kerning changes?

I am attached several sample Stimulsoft files from our system.

Re: Richtext and Text Wysiwyg Kerning issues

Posted: Sun Apr 16, 2017 9:28 am
by Alex K.
Hello,

We need some additional time to check the issue.
We will let you know about the result in this topic.

Thank you.

Re: Richtext and Text Wysiwyg Kerning issues

Posted: Tue Apr 18, 2017 8:18 pm
by Alex K.
Hello,

We have tested your sample. Within last year we made some improvements and fixes in this direction. Please check the last build, text with "Wysiwyg/Html" mode should be better.
Unfortunately, in the .Net Framework, there is not a native Richtext supporting and have some problems with RichText.
We will try to find a solution for you, please send us a request on support@stimulsoft.com

Thank you.

Re: Richtext and Text Wysiwyg Kerning issues

Posted: Wed Apr 19, 2017 12:38 am
by midspace
Hi,
I've just tried the 2017.1.0.6 Stimulsoft build, and using my sample mrt above I could not find any discernable change in the generated output compared to 2016.1.0.0.
I will try the support contact.
Thank you.

Re: Richtext and Text Wysiwyg Kerning issues

Posted: Wed Apr 19, 2017 3:00 am
by Andrew
Ok, thank you!

We will be waiting for your email on support@stimulsoft.com.

Thank you.