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Re: output problem

Posted: Thu May 18, 2017 12:21 pm
by Kubekin Yuriy
Hello, Edward.

Please send to us report "mrt" file or report "mdc" file.

Thank you.

Re: output problem

Posted: Thu May 18, 2017 12:27 pm
by edward7097
Kubekin Yuriy wrote:Hello, Edward.

Please send to us report "mrt" file or report "mdc" file.

Thank you.
hi, actually is was just some of the workstation having this issue, the rest of workstation render perfectly even in my development machine no problem.

Re: output problem

Posted: Thu May 18, 2017 1:29 pm
by HighAley
Hello, Edward.

Please, send us your PDF file for analysis.

Thank you.

Re: output problem

Posted: Fri May 19, 2017 3:34 am
by edward7097
HighAley wrote:Hello, Edward.

Please, send us your PDF file for analysis.

Thank you.

hi, here is the .mrt file. thank you

Re: output problem

Posted: Sat May 20, 2017 10:09 am
by edward7097
Kubekin Yuriy wrote:Hello, Edward.

Please send to us report "mrt" file or report "mdc" file.

Thank you.
please find the previous post that attached.

Re: output problem

Posted: Sat May 20, 2017 12:23 pm
by HighAley
Hello.

We need to see your PDF file.
Please, export the report to PDF and send it to us.

Thank you.

Re: output problem

Posted: Sat May 20, 2017 4:29 pm
by edward7097
HighAley wrote:Hello.

We need to see your PDF file.
Please, export the report to PDF and send it to us.

Thank you.
Hi, please refer to the attachment.

Re: output problem

Posted: Sat May 20, 2017 5:36 pm
by edward7097
HighAley wrote:Hello.

We need to see your PDF file.
Please, export the report to PDF and send it to us.

Thank you.
Hi, i found that if i .show() the report the problem occurred, but if i .print() the report no problem.

Re: output problem

Posted: Sun May 21, 2017 8:28 pm
by Alex K.
Hello,

On the sent PDF-file, we see that the problem with the units - for some reason in the output file centimeters are used instead of inches, therefore all sizes are 2.5 times smaller.

Please specify how do you get this pdf-file, from the viewer or from the code? If from the code - send please your code or a simple project for analysis.

Thank you.

Re: output problem

Posted: Mon May 22, 2017 3:16 am
by edward7097
Aleksey wrote:Hello,

On the sent PDF-file, we see that the problem with the units - for some reason in the output file centimeters are used instead of inches, therefore all sizes are 2.5 times smaller.

Please specify how do you get this pdf-file, from the viewer or from the code? If from the code - send please your code or a simple project for analysis.

Thank you.
hi, i get this PDF file from viewer.