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Problem with PDF export

Posted: Tue Sep 19, 2017 3:04 pm
by hillcz
Hello
I have problem with axis labels but only if exporting pdf in node js. Labes are coped.
Sorry my english is horrible

Re: Problem with PDF export

Posted: Wed Sep 20, 2017 5:48 am
by Edward
Hi Hillcz,

Could you please attach the report template (mrt - file) of the report to the ticket as well?

Thank you,
Edward

Re: Problem with PDF export

Posted: Thu Sep 21, 2017 6:27 am
by hillcz
MRT file

Re: Problem with PDF export

Posted: Thu Sep 21, 2017 6:33 pm
by Alex K.
Hello,

Please send us a test data for your report.

Thank you.

Re: Problem with PDF export

Posted: Mon Sep 25, 2017 10:30 am
by hillcz
Thx

Re: Problem with PDF export

Posted: Mon Sep 25, 2017 10:35 am
by hillcz
PDF from prewiev in designer

Re: Problem with PDF export

Posted: Mon Sep 25, 2017 10:36 am
by hillcz
And this from nodeJS PDF export

Re: Problem with PDF export

Posted: Tue Sep 26, 2017 1:10 pm
by HighAley
Hello.

We see that you are using not the latest build in node.js.
Could you update to the latest build?
Could you also specify if you add all used fonts before the export?
Please, send us a sample code that will help us to reproduce your issue.

Thank you.

Re: Problem with PDF export

Posted: Wed Sep 27, 2017 6:31 am
by hillcz
Part of code,last template, font and last result in ZIP
Thx for support

Re: Problem with PDF export

Posted: Fri Sep 29, 2017 7:42 am
by HighAley
Hello.

We have reproduced the issue.
We are working on it and will let you know when we get any result.

Thank you.

Ticket reference: #5177