Creating reports and dashboards | Stimulsoft community forum

Two days ago the reports stop working on the production server with the message:

Error connecting to the server: [500] Internal Server Error

Nothing was changed on the server, at least nothing that I am aware of(I am the only developer with access on that server)
Its working on the development system and I cannot recreate the issue.

Appreciate any feedback, Thank you very much

Hello.

We need more information about your issue.
Please, check the memory usage.
You could get some useful information in the Using report assemblies article.

Thank you.

Hi,
Thank you for your message. Attached is the log file where you can see at the beginning the call to the report. I cannot make sense of what is there.
I have tried on 2 servers and is the same ...
The only way is working is when I run the project locally.

Note: This was paid. Is there any other way to get support, other than this forum?

Hi Sorin,

Thank you for the additional information, please check your email, there is should be a reply from our ticket system.

Thank you,
Edward