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Report crashes when whole report is chosen
Posted: Wed Dec 06, 2017 2:45 pm
by IskandarAir
Dear Stimulsoft Team,
As you know there is option to see reports in web View with by page and whole report. So when we choose whole report, application stops responding. Even after clicking several times wait. it still does not respond.
What can be a reason for such behaviour and what can be done to resolve it?
regards,
Iskandar
Re: Report crashes when whole report is chosen
Posted: Fri Dec 08, 2017 9:26 am
by Alex K.
Hello,
We couldn't reproduce this bug.
Could you explain your issue in more details?
Thank you.
Re: Report crashes when whole report is chosen
Posted: Fri Dec 08, 2017 10:15 am
by HighAley
Hello.
How many pages is in your report?
Do you get any error in browser's console?
Could you send us a sample?
Thank you.
Re: Report crashes when whole report is chosen
Posted: Sat Dec 09, 2017 4:56 pm
by IskandarAir
Dear stimulsoft,
More than hundred pages. Browser states not responding page. Please clarify whether the following statement is true or not: Browser not responding message appears due to the timeout limit for response. if page does not response within time limit the popup will be shown to a user. So generating report takes more time than browser's timeout limit. right?
I have talked already talked with seniors. So ,most probably, it is not a bug or issue of stimulsoft. Please clarify.
thanks,
Iskandar
Re: Report crashes when whole report is chosen
Posted: Tue Dec 12, 2017 6:46 am
by Edward
Hi Iskandar,
It looks like the question is about Timeouts due to a long time that was required for processing of the report on the server side. You are correct, it might be different reasons for the error message. And we do need some more details about the exact message that was returned when that specific error has happened, or some screenshot.
Please check also the following approaches we have to increase the timeouts for the data access:
viewtopic.php?f=13&t=47221
viewtopic.php?f=13&t=37056
Thank you,
Edward