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export issue

Posted: Thu Apr 19, 2012 11:28 pm
by jian
hello,
I‘m sorry to trouble you, but there is a problem to be solved.

Well,when I try to export excel, some information become pictures, and information some become words,
As pictures will cover some lines.
I wonder if I can control this, I want them all become words.

Thank you!

export issue

Posted: Fri Apr 20, 2012 3:03 am
by HighAley
Hello.
jian wrote:Well,when I try to export excel, some information become pictures, and information some become words,
As pictures will cover some lines.
I wonder if I can control this, I want them all become words.
The text components are converted to images when it's impossible to export it as text.
Please, send us your report template for analysis and we'll give your more detailed answer.

Thank you.

export issue

Posted: Tue Apr 24, 2012 3:15 am
by jian
report template has loaded up (com.rar), Thank you!

export issue

Posted: Wed Apr 25, 2012 3:55 am
by HighAley
Hello.
jian wrote: report template has loaded up (com.rar), Thank you!
Thank you for sending files. We found out that the Allow Html Tags property is set to True in those components which were exported as image. In this case components always are exported to Excel as images.
Please, try to avoid using HTML tags.

Thank you.

export issue

Posted: Wed Apr 25, 2012 10:03 pm
by jian
Well, thank you for your advice. But sometimes we should show a label like this:

If we avoid using html tag, how can we make it?

export issue

Posted: Thu Apr 26, 2012 8:17 am
by HighAley
Hello.
jian wrote:Well, thank you for your advice. But sometimes we should show a label like this:

If we avoid using html tag, how can we make it?
Please, try to avoid using HTML tag where it's possible.
For example, in your first message there was header where HTML tags were unnecessary.
But now in your current example the text will be converted to image in the Excel exported file.

We are working on this problem but couldn't say now if there will be any improvements.

Thank you.

export issue

Posted: Thu Apr 26, 2012 10:10 pm
by jian
Ok, get it ,Thank you!

export issue

Posted: Fri Apr 27, 2012 7:07 am
by HighAley
Hello.
jian wrote:Ok, get it ,Thank you!
Let us know if you need any additional help.

Thank you.