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Stimulsoft Reports 2017.1.4 - Login failed

Posted: Mon Jan 28, 2019 7:36 am
by Sarah Caers
Hello,

We upgraded to Stimulsoft Reports 2017.1.4 a year ago.
After re-installing Stimulsoft Ultimate 2017.1.4, we get an error message when we try to log in. (see attachment)


Kind regards,
Sarah

Re: Stimulsoft Reports 2017.1.4 - Login failed

Posted: Mon Jan 28, 2019 11:40 pm
by Lech Kulikowski
Hello,

Please try to check the last release version.

Thank you.

Re: Stimulsoft Reports 2017.1.4 - Login failed

Posted: Tue Jan 29, 2019 7:40 am
by Sarah Caers
Hello,

It is not possible for us to upgrade to the newest version at this time.
We no longer have an active subscription.
This should however not be a problem, as your site mentions:
"No risk. If the Subscription Program has not been renewed you can continue using our products and updates taken during this period."

Kind Regards,
Sarah

Re: Stimulsoft Reports 2017.1.4 - Login failed

Posted: Tue Jan 29, 2019 7:56 am
by Lech Kulikowski
Hello,

Please send us your request with a detailed description on support@stimulsoft.com.

Thank you.