Thai characters not visible on the rendered report
Posted: Tue Feb 05, 2019 2:34 pm
When generating pdf report some special characters like thai alphabet letters are not displayed(but they are on the generated pdf cn be selected and copied with original value)
The issue looks like an issue with the fonts not being properly embedded in the pdf. I've tried adding in arial font which did not work and also I've tried to set pdf export service settings embeddedFonts, useUnicode and standardPdfFonts to true, none of which had any effect on the results.
Exporting report from the viewer gives the same results.
What is even more peculiar is the fact that the characters are displayed properly when viewing pdf in microsoft edge or mozilla firefox, but are not displayed in google chrome, opera or acrobat reader.
On the second know I've noticed that in most of your examples you're adding Roboto-Back.ttf font file to stiFontCollection and I'm not quite why is that necesarry? I've noticed that without it being included all characters are messy and incorrectly displayed. Is it some sort of Stimulsofts internal system font?
I've attached an example with sample pdf already exported.
Would much appreciate if you could investigate the issue as soon as possible as this is an urgent issue to be resolved in my project
The issue looks like an issue with the fonts not being properly embedded in the pdf. I've tried adding in arial font which did not work and also I've tried to set pdf export service settings embeddedFonts, useUnicode and standardPdfFonts to true, none of which had any effect on the results.
Exporting report from the viewer gives the same results.
What is even more peculiar is the fact that the characters are displayed properly when viewing pdf in microsoft edge or mozilla firefox, but are not displayed in google chrome, opera or acrobat reader.
On the second know I've noticed that in most of your examples you're adding Roboto-Back.ttf font file to stiFontCollection and I'm not quite why is that necesarry? I've noticed that without it being included all characters are messy and incorrectly displayed. Is it some sort of Stimulsofts internal system font?
I've attached an example with sample pdf already exported.
Would much appreciate if you could investigate the issue as soon as possible as this is an urgent issue to be resolved in my project