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Image not showing when export to pdf or print
Posted: Fri May 24, 2019 1:18 pm
by ebelair
I can't figure out this issue. I have an image png or jpeg that is inserted from url.
When I load the viewer, The image is showing well, but when I want to print or export as pdf, the image is not shown.
The image is not a watermark.
I'm using ultimate 2019.2.3 with license ultimate.
I've sent you the mrt file at
support@stimulsoft.com
Re: Image not showing when export to pdf or print
Posted: Mon May 27, 2019 6:24 am
by Lech Kulikowski
Hello,
Ok. We will check it and will reply by email.
Thank you.
Re: Image not showing when export to pdf or print
Posted: Tue Oct 29, 2019 5:26 pm
by mchapman
Has this been resolved? We recently updated and now this has started happening. We are using the Web version, but it sounds like the version doesn't matter. Images put on reports are not printing.
Re: Image not showing when export to pdf or print
Posted: Thu Oct 31, 2019 8:23 pm
by Lech Kulikowski
Hello,
Please try to use the renderAsync() method.
Thank you.
Re: Image not showing when export to pdf or print
Posted: Fri May 15, 2020 3:50 pm
by richierich
I'm also experiencing this. I don't really know where to put renderAsync().. and don't really see how this would help? When using the StiViewer (or the stiDesigner when previewing) the images appear fine, but when I print, or save-as PDF, it just shows a gray placeholder for the image. I'm wondering if the images aren't given enough time to load or something?
If I use the Windows desktop version of Stimulsoft, I can save as PDF fine, it just seems to be when using the Javascript engine.
Re: Image not showing when export to pdf or print
Posted: Mon May 18, 2020 7:21 pm
by Lech Kulikowski
Hello,
Please send us a sample report with test data that reproduces the issue for analysis.
Thank you.