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Word wrap & Can grow causing report pages not same in preview and printed

Posted: Mon Aug 19, 2019 8:07 am
by stvhui
Hello to you,
I'm using Stimulsoft Reports.JS version 2018.2.3
The problem is :
First, Stimulsoft Report (.mrt) databand field (example address) set to "no word wrap" and "no can grow" the report preview show total pages 5 then when printed to printer also printed 5 pages.
But...when setting the field to "word wrap" and "can grow" the report preview show total pages becomes 7 pages but when printed to printer becomes 14 pages.
The result of printed page is :
First page is fully printed (30 rows), second page printed (3 rows), third page printed (30 rows), forth page printed (4 rows), fifth page printed (30 rows), sixth page only 3 rows
etc...
Seems when setting the field setting to "word wrap" and "can grow" the report engine have bug in calculating paper page height + page margin. I'm using Mozilla Firefox browser.
Please advice and thanks in advance.

Regards,
Steven

Re: Word wrap & Can grow causing report pages not same in preview and printed

Posted: Mon Aug 19, 2019 8:35 am
by Lech Kulikowski
Hello,

Please send us a sample report with test data which reproduces the issue for analysis.

Thank you.

Re: Word wrap & Can grow causing report pages not same in preview and printed

Posted: Sat Sep 28, 2019 5:17 am
by stvhui
Hello,

I send you stimulsoft's sample report simplelist2.mrt (how to attached sample reports?)
or you can reproduces the issue :
Open simplelist.mrt using report designer then at databand resize company column to smaller (a half width than before). also resize for column address. then save the report file.
After that preview the report using report viewer (the report seems shown well and the word-wrap and can-grow seems working, total report 3 pages), then choose menu Print, Print with preview (till this stage still seems well, total report 3 pages). then from browser (I'm using Mozilla Firefox latest version) Menu File Print Preview then you will shown the problems, total report pages becomes 6. How to fix it?
Another problem is background color is missing.
Please advice & thanks in advance.
Regards,
Steven

Re: Word wrap & Can grow causing report pages not same in preview and printed

Posted: Wed Oct 02, 2019 9:46 am
by Lech Kulikowski
Hello,

We need some additional time to investigate the issue.

Thank you.

Re: Word wrap & Can grow causing report pages not same in preview and printed

Posted: Mon Oct 14, 2019 4:53 am
by stvhui
Hello,

Please help and how to solve it.

Thanks & Regards,
Steven

Re: Word wrap & Can grow causing report pages not same in preview and printed

Posted: Tue Oct 15, 2019 6:02 pm
by Lech Kulikowski
Hello,

We couldn't reproduce the issue.
Please try to check the last release version.

Thank you.

Re: Word wrap & Can grow causing report pages not same in preview and printed

Posted: Wed Oct 16, 2019 7:07 am
by stvhui
Hello..
I'd tried the latest version 2019.3.4
But the problem not solved, please tried the sample I tattached at previous (simplelist2.mrt)

Thanks & Regards,
Steven

Re: Word wrap & Can grow causing report pages not same in preview and printed

Posted: Thu Oct 17, 2019 8:34 am
by Lech Kulikowski
Hello,

Please remove Header/Footers option in the browser printer settings.

Thank you.

Re: Word wrap & Can grow causing report pages not same in preview and printed

Posted: Mon Oct 21, 2019 4:07 am
by stvhui
Hello...
I'd trie as your instruction to remove the header and footer from browser.
The Header and Footer set it blank, but not solved the problems.
Have you tried the report that I sent to you??
If you had tried then you will know the problems.

Regards,
Steven

Re: Word wrap & Can grow causing report pages not same in preview and printed

Posted: Thu Oct 24, 2019 7:48 am
by HighAley
Hello.

The browser adds the margins before printing.
We can't see and change it.
Please, check the print settings and set the margins to minimum values.

Than you.