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exportDocumentAsync takes a long time to execute

Posted: Thu Jun 25, 2020 3:23 pm
by adbaisan
Hello,
I have a report built from several templates with different data sources. For a test with 18MB of data it take 11 minutes, 1 minute to gather and format data and after that render each template, and 10 minutes in exportDocumentAsync. Is there a way we can optimize our templates or execute other functions to optimize this function?
It works ok for smaller data sources, but with bigger data sources we had a hanging time of 18 minutes, and that is hard to accept. I there any advice you can offer?

Re: exportDocumentAsync takes a long time to execute

Posted: Fri Jun 26, 2020 9:03 am
by Lech Kulikowski
Hello,

Please send us a sample report with test data that reproduces the issue for analysis.

Thank you.

Re: exportDocumentAsync takes a long time to execute

Posted: Tue Jun 30, 2020 10:03 am
by adbaisan
If you merge four templates like this with the same datasource I have attached "exportDocumentAsync" will take one and a half minutes, we have about 30 in a report, and it takes 10 minutes to export one, we have even bigger data and it takes sometimes more than 20 minutes. Please give us any information on how we can speed up the process.

Re: exportDocumentAsync takes a long time to execute

Posted: Tue Jun 30, 2020 1:09 pm
by HighAley
Hello,

Sorry, we can't reproduce the issue.
Could you send us a sample with code that you use and time that this code takes for the rendering and export.

Thank you.