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Bug causing Windows blue screen

Posted: Tue Sep 22, 2020 12:06 pm
by mmayasmine
Hi,

I have a problem when I close the designer while I am in the preview tab with an error in the report. The problem causes Windows to go down with a blue screen. It is impossible to stop this annoying message from the popup when we are at runtime and the Windows stops and shows a blue screen. While debugging we can stop the debug from Visual Studio otherwise it will also stop Windows.

First, the message has no reason to be there because the user knows exactly what he is doing when he saves (sometimes users may save an incomplete report with errors because he has to check other things in the application). Then even if the message shows it must show only one time and do not do like this causing sometimes data loss when all Windows crashes.

I will try to join a video for how to reproduce but be careful to save all your activity before to try.

Thanks :)

Re: Bug causing Windows blue screen

Posted: Tue Sep 22, 2020 3:09 pm
by Lech Kulikowski
Hello,

Thank you for the detailed description. We need some time to fix the issue.

Thank you.
#2733

Re: Bug causing Windows blue screen

Posted: Wed Sep 23, 2020 9:47 am
by Lech Kulikowski
Hello,

The issue is fixed. The fix will be available in the next release build.

Thank you.

Re: Bug causing Windows blue screen

Posted: Mon Sep 28, 2020 9:31 am
by mmayasmine
Thank you very much. I really appreciate your quick response :)

Re: Bug causing Windows blue screen

Posted: Mon Sep 28, 2020 10:48 am
by Andrew
You are welcome!

Re: Bug causing Windows blue screen

Posted: Thu Oct 01, 2020 6:57 am
by anli
We are experiencing this issue too. In which exact release will this be fixed? We now use 2020.4.2. Is it already fixed in this release?

Re: Bug causing Windows blue screen

Posted: Thu Oct 01, 2020 3:26 pm
by Lech Kulikowski
Hello,

The issue is fixed and will be available in the next release build 2020.4.3 within two weeks.

Thank you.