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Trial watermark appears after upgrading to "2021.1.2" on Linux using valid key
Posted: Tue Feb 09, 2021 10:34 am
by Ruslan Kadyrbaev
After upgrading to "2021.1.2" (from "2020.3.2") trial watermark appears on Linux Production with valid key. On "2020.3.2" watermark is not appear.
We can't to upgrade SDK for a year (since september last year). Hey, whats up?
Re: Trial watermark appears after upgrading to "2021.1.2" on Linux using valid key
Posted: Wed Feb 10, 2021 8:12 am
by Lech Kulikowski
Hello,
Please send us your request with detailed description on
support@stimulsoft.com.
Thank you.
Re: Trial watermark appears after upgrading to "2021.1.2" on Linux using valid key
Posted: Wed Feb 10, 2021 9:11 am
by Ruslan Kadyrbaev
What kind of info do you need? Serial Key and client info?
Re: Trial watermark appears after upgrading to "2021.1.2" on Linux using valid key
Posted: Wed Feb 10, 2021 11:17 am
by Lech Kulikowski
Hello,
We need client info to check that issue.
Thank you.
Re: Trial watermark appears after upgrading to "2021.1.2" on Linux using valid key
Posted: Mon Feb 15, 2021 7:18 am
by akbarsdigital
Hello,
Our email -
apps@akbarsdigital.ru
Client info
Владелец:
Общество с ограниченной ответственностью «Ак Барс Цифровые Технологии»
Re: Trial watermark appears after upgrading to "2021.1.2" on Linux using valid key
Posted: Tue Feb 16, 2021 9:03 am
by Lech Kulikowski
Hello,
Your license is expired. The Trial watermark will appear in the last version.
Thank you.
Re: Trial watermark appears after upgrading to "2021.1.2" on Linux using valid key
Posted: Thu Feb 18, 2021 12:51 pm
by Ruslan Kadyrbaev
Lech Kulikowski wrote: ↑Tue Feb 16, 2021 9:03 am
Hello,
Your license is expired. The Trial watermark will appear in the last version.
Thank you.
Do you mean that we should monitor & rollover every year the key on a production stand? otherwise one day we will get trial watermark suddenly. It is little unfriendly with respect to customer
Re: Trial watermark appears after upgrading to "2021.1.2" on Linux using valid key
Posted: Fri Feb 19, 2021 5:06 am
by Andrew
Hello Ruslan,
The key is generated immediately after the purchase is processed. It contains the information on the start and end days of subscription. Since it does not send pings to our server to check the key validity (made due to safety reasons for your application) the information in the key is not dynamic. This is why after every subscription renewal you have to update the license key. You update the assemblies in your app, so there is no issue to replace the license key.
In addition, some apps must work offline only, for example.
Let me know if you have additional questions.
Thank you.