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"not responding due to long running script" - on IE 11 browser at the time of export pdf

Posted: Sun Mar 14, 2021 6:39 am
by wwwrakesh
Hi,

Click on on export pdf from navigation opens the export setting popup (see inline image below), click on on OK almost freeze the screen for few seconds and if user re-click on OK or anywhere outside the screen, it gives a popup with error message "not responding due to long running script".
stimulsoft-error.png
stimulsoft-error.png (48.76 KiB) Viewed 1922 times
Note: The report has more than 100 pages. It works fine if report has 20-30 pages. As soon as number of pages increases it slow down the export and at one point start giving this error if user do other activity on screen.

Thank you,

Re: "not responding due to long running script" - on IE 11 browser at the time of export pdf

Posted: Tue Mar 16, 2021 8:28 pm
by Lech Kulikowski
Hello,

Please clarify which product and version are you use?

Thank you.

Re: "not responding due to long running script" - on IE 11 browser at the time of export pdf

Posted: Thu Mar 18, 2021 5:54 am
by wwwrakesh
Stimulsoft.Reports.JS
Version: 2019.3.7
Build date: 2019.10.04

Re: "not responding due to long running script" - on IE 11 browser at the time of export pdf

Posted: Thu Mar 18, 2021 7:09 am
by Sergio Museninni
wwwrakesh wrote: Thu Mar 18, 2021 5:54 am Stimulsoft.Reports.JS
Version: 2019.3.7
Build date: 2019.10.04
Hello
We could not reproduce this. Please send us a sample on which we will reproduce the issue.

Re: "not responding due to long running script" - on IE 11 browser at the time of export pdf

Posted: Mon Mar 22, 2021 9:40 am
by wwwrakesh
Hi Sergio,

I have shared the MRT and the JS code to support@stimulsoft.com. Can you take the copy of this from there?

Thanks

Re: "not responding due to long running script" - on IE 11 browser at the time of export pdf

Posted: Tue Mar 23, 2021 6:41 am
by Sergio Museninni
wwwrakesh wrote: Mon Mar 22, 2021 9:40 am Hi Sergio,

I have shared the MRT and the JS code to support@stimulsoft.com. Can you take the copy of this from there?

Thanks
Hello,
Our technical specialists are already investigating your problem.
Thank you