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PDF damaged after upload and download

Posted: Tue Nov 30, 2021 1:19 pm
by Hank
We are using Stimulsoft Reports 2021.2.4 with Sage Office Line to create PDF documents like invoices. We are uploading the PDF invoices via webbrowser (Windows Firefox and Chrome) to a few marketplaces like Anazon or Mirakl. After downloading these PDFs from these portals the file is damaged and cannot be opened correctly. This happens to about 3 out of 4 invoices - not always. Before uploading we checked the PDFs and they are okay. The file size is smaller after upload and download, eg. 373 KB instead of 487 KB. Everything was working fine until October. What can we do? Can we send you 2 PDF files as sample before / after download?

Re: PDF damaged after upload and download

Posted: Tue Nov 30, 2021 6:50 pm
by Lech Kulikowski
Hello,

Could you send us your report with test data and code that show how do you export to pdf?

Thank you.

Re: PDF damaged after upload and download

Posted: Wed Dec 15, 2021 2:13 pm
by Hank
Thank you. I have sent you 2 files (before / after download) via e-mail.

Re: PDF damaged after upload and download

Posted: Wed Dec 15, 2021 11:35 pm
by Lech Kulikowski
Hello,

Ok. We will check it and will reply to you by email.